Unable to update KB2588516, KB2617657 and KB2620704

Discussion in 'Windows 7' started by chiggah, Nov 15, 2011.

  1. chiggah

    chiggah MDL Novice

    Aug 31, 2009
    9
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    #1 chiggah, Nov 15, 2011
    Last edited: Nov 15, 2011
    Hi all

    I used to be able to receive updates directly from my Windows Update previously, but I am now unable to update to the latest November patches - KB2588516, KB2617657 and KB2620704.

    I've already reinstalled the latest Windows Loader too.

    Can someone please help?

    Untitled.jpg
     

    Attached Files:

  2. hbhb

    hbhb MDL Expert

    Dec 15, 2010
    1,017
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    Loader have nothing to do with it. Disable your firewall and retry:D
     
  3. chiggah

    chiggah MDL Novice

    Aug 31, 2009
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    tried that doesnt work :/
     
  4. hbhb

    hbhb MDL Expert

    Dec 15, 2010
    1,017
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    so Chiggah, what version of win7 you have? when was the last time you did an update? got SP1?Are you able to validate your windows?
     
  5. IronMaiden

    IronMaiden MDL Member

    Oct 27, 2009
    104
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    If memory serves me right, these three updates are related to .NET Framework 4 - am I right?

    Seems .NET 4 updates are notorious for tending to fail to install...my solution in the end was to completely repair/reinstall .NET 4, then let the updates run again - and they worked.

    And yeah...update failures have nothing to do with loaders...
     
  6. chiggah

    chiggah MDL Novice

    Aug 31, 2009
    9
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    #6 chiggah, Nov 15, 2011
    Last edited by a moderator: Apr 20, 2017
    (OP)
    Yes it's able to validate as below and its on latest SP1 Ultimate

    Tried to repair .NET 4 but no success. Havent tried to reinstall .NET 4 but i doubt it will work no ? Doesnt seem to relate to NET 4 as states in Microsoft technet (unable to link them as I have less than 20 posts, wtf?)


    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {BC7DBF76-C094-4E7C-A257-FD5787B4AC2E}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\James\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BC7DBF76-C094-4E7C-A257-FD5787B4AC2E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-84692612-3618205189-1843298558</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>X58A-UD3R</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>Fh3</Version><SMBIOSVersion major="2" minor="4"/><Date>20110804000000.000000+000</Date></BIOS><HWID>88803807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GBT   </OEMID><OEMTableID>GBTUACPI</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>70C7F96C82AD586</Val><Hash>S30ULyO45UgloVP4AEiIursPalM=</Hash><Pid>89388-707-1806497-65187</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600006-02-1033-7601.0000-3152011
    Installation ID: 004431822894739253156222347110497114011175251284808130
    Processor Certificate URL: 
    Machine Certificate URL: 
    Use License URL: 
    Product Key Certificate URL: 
    Partial Product Key: HYRR2
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 11/16/2011 12:31:29 AM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:23:2011 03:15
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: NgAAAAIAAwABAAEAAgACAAAAAQABAAEAonb0J3cWis1qA5SKGr2Y+GIzwo98h2I9qKiepuqC
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table NameOEMID ValueOEMTableID Value
      APICGBT   GBTUACPI
      FACPGBT   GBTUACPI
      HPETGBT   GBTUACPI
      MCFGGBT   GBTUACPI
      MSDMGBT   GBTUACPI
      EUDSGBT   
      MATSGBT   
      TAMGGBT   GBT   B0
      SSDTINTELPPM RCM 
      SLICGBT   GBTUACPI
    
    
     
  7. U-Fig

    U-Fig MDL Member

    May 14, 2010
    174
    65
    10
    have you tried running them one by one??

    that might work in some cases.
     
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  8. chiggah

    chiggah MDL Novice

    Aug 31, 2009
    9
    0
    0
    #8 chiggah, Nov 15, 2011
    Last edited: Nov 15, 2011
    (OP)
    Tried that as well

    Just downloaded the msi file from MS site and still no luck
     
  9. Deb_Rider

    Deb_Rider MDL Senior Member

    Aug 21, 2010
    417
    66
    10
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