Update 1 (KB2919355) Possible Fixes

Discussion in 'Windows 8' started by generalmx, Apr 21, 2014.

  1. generalmx

    generalmx MDL Novice

    Apr 15, 2014
    #1 generalmx, Apr 21, 2014
    Last edited by a moderator: Apr 20, 2017
    After encountering problems with installing the Spring Update (KB2919355) myself, I think I may have finally resolved the issue. First, here's the common fixes everyone should try:

    - Disable any Anti-Virus, Anti-Malware, or Internet Security Suites you may have installed.

    - Make sure you have the pre-req of KB2919442 (you can download it separately from Microsoft Download Center).

    - Try downloading KB2919355 manually. You can google "KB2919355" and "download" and you'll eventually get to the right place on Microsoft Download Center. It's actually a collection of multiple packages, of which "KB2919355" should be installed first. See the spoiler below for which order to install these packages in:
    - thanks to murphy78

    - Try running the Windows Update Diagnostic Tool, which you can get from googling "Windows Update Diagnostic" (it's a FixIt tool). You may have to run it multiple times, rebooting after each.

    - Try running the System File Checker in Safe Mode on a command prompt, rebooting after:
    sfc /scannow
    - Try running the CheckHealth and RestoreHealth DISM commands on an Administrator-level command prompt, rebooting after:
    dism /online /cleanup-image /checkhealth
    dism /online /cleanup-image /restorehealth
    And finally, if nothing else works, the command which I think fixed it for me:
    dism /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35~amd64~~
    dism /online /cleanup-image /startcomponentcleanup
    ..and then immediately try running the offline/standalone version you downloaded earlier.

    Note that this is after I tried doing "DISM /online /get-packages /format:table | findstr KB2919355" and got no results, so probably KB2919355 was stuck in some half-installed state.
  2. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
    Usefull for some people having still the problem. ;)
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. corrosive23

    corrosive23 MDL Novice

    Oct 31, 2012
    For some people, like me, none of this has helped. Im going to just nuke and reinstall.
  4. anjozeron

    anjozeron MDL Novice

    Jan 3, 2012
    dismw8.1up1.png yes the right guy install adk 8.1 update 1 and integrate the updates as follows in the image look as if it is right here dism because I was researching the same problem in windows update and own database of M $ found the solution. I do not speak english I am Brazilian longer use google translator.

    that there is a picture I took while integrated the updates installed on a machine and is well well the system became more fluid and fast..:smile3::fishing1:

    1 Windows8.1-KB2899189-x64.msu
    2 Windows8.1-KB2933809-x64.msu
    3 Windows8.1-KB2939087-x64.msu
    4 Windows8.1-KB2962140-x64.msu

    then comes

    5 Windows8.1-KB2919355-x64.msu
    6 Windows8.1-KB2932046-x64.msu
    7 Windows8.1-KB2934018-x64.msu
    8 Windows8.1-KB2937592-x64.msu
    9 Windows8.1-KB2938439-x64.msu
    10 Windows8.1-KB2959977-x64.msu

    I extracted the files. msu leaving only the. cab with the following command to run the MCD with administrator rights

    create a folder in the c: \ drive or wherever you prefer can be d: \ then create a paste with the name of the updates made ​​it do ok in the image sequence as remembering that I saw dism akd installing the 8.1 update 1

    command to extract the files. msu

    expand-F: * c: \ updates \ * c * msu:.. \ updates

    I have helped guy
  5. Mike.Chance

    Mike.Chance MDL Novice

    Sep 29, 2013
    I got the update installed on a laptop after endless tries with all the advice here and elsewhere.
    Then it popped up again and wouldn't install. I spent time with MS and they couldn't get it to install.
    However the recently amended update has installed without a hitch.

    So - for anybody still struggling - I suggest you try again from MS update, it might work this time.