Upgrade 14.0.4734.1000 to 14.0.4763.1000

Discussion in 'Application Software' started by sebus, Apr 26, 2010.

  1. sebus

    sebus MDL Guru

    Jul 23, 2008
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    The "original" Office 2010 Pro Plus 14.0.4734.1000 RTM Escrow activates fine with ZWT KMS.

    But how to "upgrade" to MICROSOFT.OFFICE.2010.PROFESSIONAL.RTM.VOLUME.COMBO.ENGLISH.DVD-WZT

    Running setup gives the usual 4 options, but not upgrade. Repair runs fine, but does NOT seems to actually use the new files & after it finishes Office is still 14.0.4734

    sebus
     
  2. sam3971

    sam3971 MDL Guru

    Nov 14, 2008
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    Dude, never use any M$ "Upgrade" if possible. Just remove office 2010 RTM Escrow, Delete this registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OfficeSoftwareProtectionPlatform and delete the OfficeSoftwareProtectionPlatform folder

    Reboot then reinstall office 2010 RTM and then activate it any way you want to again. You will have to resync your email inbox if you use outlook 2010 though but other then that you should be good.

    Notes: If you use outlook 2010 go to "Control Panal->Mail->Remove Outlook Profile" Then remove Outlook Hotmail Connector(If you use hotmail with outlook and installed that addon)

    You should be all good to go after all that dude.
     
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  3. evo21

    evo21 MDL Novice

    Sep 6, 2009
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    Just uninstall the Escrow and install RTM, it will retain your settings. Why complicate?
     
  4. sam3971

    sam3971 MDL Guru

    Nov 14, 2008
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    Because it may not let you reactivate with the KMS method unless you remove the session info in the registry dude. I have seen this numerous times and my method removes that issue. As for the outlook connector and the email profile that is only because I came into a problem awhile back where outlook would give me an error everytime I start it up and I found that doing that actually fixed the issue. I am just trying to be thougho thats all.
     
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  5. sofatiger51

    sofatiger51 MDL Senior Member

    Mar 3, 2010
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    Not that simple my friend. You must go the program files and delete all traces of Office 14 and Office software protection platform. The former is program> common shared>office14 and the later in program data. Otherwise, Office 2010 14.0.4763.1000 will not install. It will tell you unable to install becauseof previous edition. The program data " Office software protection platform. In my case, I have to go into safe mode to delete the program data "Office protection platform" even I enable show all hidden files. Then you have to go to delete all traces of Office 14 in registry. Then mob up the rest of ofice 14 through CCleaner. Unless you don't care about bad Office 2010 program. This is the essence of M$ carelessness in programing may be inherent in Windows program.

    Why do I know, I spent the past Saturday and Sunday doing that for 3 computers. They are all activated through Truvi KMS method. Since you have to do it twice a year? I don't mind doing it manually. It is easy, fun and clean.
     
  6. sebus

    sebus MDL Guru

    Jul 23, 2008
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    HATE the dude bit, Sam3971, just grow up!

    And never assume that people must use what you do. If I am not forced I would never use Outlook as mail client

    sebus
     
  7. Lich King

    Lich King MDL Addicted

    Sep 24, 2009
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    Unfortunately.. i noticed it too.. then i saw ur exact msg below.. wow!!!
     
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  8. dj123

    dj123 MDL Novice

    Feb 17, 2010
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    #9 dj123, Apr 30, 2010
    Last edited: Apr 30, 2010
    I dont have any problem in uninstalling the 4743 rtm escrow build. I was able to successfully install hte 4763 combo volume pack. But the thing here, i cant activate my Office, because of the KMS service is not running < 0xc004F074 >. And I cannot start it under services.msc need help. i followed his tutorial after uninstalling the 4734 escrow build do the regedit thing which delete the folder. but still got no luck at all?

    EDIT: i was able to activate it again

    steps taken
    1. deleted this again HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OfficeSoftwa reProtectionPlatform and delete the OfficeSoftwareProtectionPlatform folder
    2. Run Winword (it tries to configure itself but got an error due to error in licensing) then it closed it self automatically
    3. Then run the activator of DRAZEN <it's like tuvi's as well>
    4. Run winword, it's working again :)
     
  9. James33

    James33 MDL Novice

    Oct 16, 2008
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    He used the word if, so he never assumed, just like you used the word if :)