I can't seem to make the upgrade. The option I am getting are to either keep personal files or keep nothing. I am missing the keep files, settings, and apps option. Anyone here got an idea how to make this work? I already set the cversion.ini to 9431.0. Language is currently set to English (US). I eve deleted cversion.ini one time but it didn't resolve the issue. Retail key I'm using is for Professional. Thank you.