USB 3.0 malfunction

Discussion in 'PC Hardware' started by rbortoti, Nov 15, 2015.

  1. rbortoti

    rbortoti MDL Novice

    Nov 15, 2015
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    #1 rbortoti, Nov 15, 2015
    Hi guys, i´m getting trouble trying to use my usb 3.0 port.

    The scenario is :

    Got a external drive with usb 3.0 interface.

    If i put it on a 2.0 port it Works perfectly.

    If i put on the 3.0 port it tries to connect and says "malfunction message"

    i´m on a ASUS 550C.

    any idea of what to do?
     
  2. shamu726

    shamu726 MDL Junior Member

    Nov 29, 2012
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    #2 shamu726, Nov 15, 2015
    Doesn't that just mean that the usb 3 port is damaged? Did u try connecting another drive to that port?

    And what does this have to do with Windows 10??
     
  3. Gharlane00

    Gharlane00 MDL Addicted

    Aug 26, 2009
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    #3 Gharlane00, Nov 15, 2015
    Many people are trying to blame windows 10 for all the problems in the world.

    I just updated to 10586 and now my garage door opener is flaky. Damn you Microsoft!
     
  4. ODY123

    ODY123 MDL Expert

    Apr 20, 2011
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    #4 ODY123, Nov 15, 2015
    You may need to install driver for the usb3.0 port.
     
  5. odiebugs1

    odiebugs1 MDL Expert

    Jul 30, 2015
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    #5 odiebugs1, Nov 15, 2015
    Chamberlain put out new firmware this week V9.4.6.7.
     
  6. odiebugs1

    odiebugs1 MDL Expert

    Jul 30, 2015
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    #6 odiebugs1, Nov 15, 2015
    The driver was installed with the chipset INF installer.
     
  7. odiebugs1

    odiebugs1 MDL Expert

    Jul 30, 2015
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    #7 odiebugs1, Nov 15, 2015
    With nothing in the USB port, go to devise MGR and expand Universal Serial Bus controllers. Right click on 3.0 device and click Uninstall. Cold boot.