USB copying speed

Discussion in 'Windows 7' started by timesurfer, Dec 6, 2015.

  1. timesurfer

    timesurfer MDL Developer

    Nov 22, 2009
    8,527
    4,069
    270
    Hi, I seem to have very slow speeds when copying from and to my western digital 2.5 external hard drive. PC I am working on has 4GB ram and dual core but the speeds are so slow.

    W7 gives me notices to increase USB port speed but I don't understand how to implement it's instructions

    Any help would be appreciative

    :shisha:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. Michaela Joy

    Michaela Joy MDL Crazy Lady

    Jul 26, 2012
    3,727
    4,064
    120
    Maybe the PC has an older USB implementation (1.1?) that does not allow the Western Digital drive to support the slower speed (USB 2/3 only?)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. timesurfer

    timesurfer MDL Developer

    Nov 22, 2009
    8,527
    4,069
    270
    It is fairly new computer, came with 8.1 and the external drive is compatible with either 2/3 USB

    It's just a#s slow, seems to be random whether copying is slow or fast. Like under a Mb/s sometimes and highest 14mb/s so yea pretty f@@$n slow

    My question is though targeted on when I receive the windows message that another USB port could be much faster, etc...

    I'm sure many here have received that message when they plug in an external drive!?

    Thanks

    :shisha:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
    6,877
    2,035
    210
    Speed will differs depend on kind and size of files! as smaller the file, as slower the speed! Also, check the cable use for connection, there quite huge differences! Check in BIOS of your machine that high speed for USB is selected!

    You didn't mention your machine has real USB 3, compatibility says just that you could use USB 3, even if the Chip on MB is just USB 2!!

    Maybe you try to get a 'extra' USB 3.0/3.1 PCI-E card!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. Flipp3r

    Flipp3r MDL Expert

    Feb 11, 2009
    1,555
    664
    60
    It sounds like you've got your usb plugged into a usb 2 port. In general, usb 3 ports are blue.
    Windows 7 requires usb 3 drivers. Are you sure you have them installed?
     
  6. .org

    .org MDL Novice

    Jan 26, 2015
    24
    9
    0
    turn off your protection suite if any & see if the transfer speed increases...especially if you got microsoft security essentials / windows defender working.
     
  7. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
    6,877
    2,035
    210
    Not always sure about that blue color!! A friend, who bought his Acer Laptop in Australia, had all USB Ports in Black color while one of them is USB 3. and should be blue!!

    For to be sure, special if it's a Laptop, take a look at the Laptops Manual and check the availability!!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  8. timesurfer

    timesurfer MDL Developer

    Nov 22, 2009
    8,527
    4,069
    270
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  9. timesurfer

    timesurfer MDL Developer

    Nov 22, 2009
    8,527
    4,069
    270
    #9 timesurfer, Dec 6, 2015
    Last edited: Dec 6, 2015
    (OP)
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  10. timesurfer

    timesurfer MDL Developer

    Nov 22, 2009
    8,527
    4,069
    270
    #11 timesurfer, Dec 6, 2015
    Last edited by a moderator: Apr 20, 2017
    (OP)
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  11. timesurfer

    timesurfer MDL Developer

    Nov 22, 2009
    8,527
    4,069
    270
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  12. Mr.X

    Mr.X MDL Guru

    Jul 14, 2013
    6,146
    13,726
    210
  13. timesurfer

    timesurfer MDL Developer

    Nov 22, 2009
    8,527
    4,069
    270
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  14. .org

    .org MDL Novice

    Jan 26, 2015
    24
    9
    0
    does not look like a software glitch...seems like a hardware issue to me...try another usb cable / try another usb port on the machine.

    try another portable hard disk & see if the transfer rate stays as slow as before...if not you need to get a replacement from western digital.
     
  15. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
    6,877
    2,035
    210
    #16 pisthai, Dec 7, 2015
    Last edited: Dec 7, 2015
    It simply could also be a problem with that USB Chip('s) on MB! It really looks like an hardware issue!!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  16. Flipp3r

    Flipp3r MDL Expert

    Feb 11, 2009
    1,555
    664
    60
    What else is connected to usb? Card reader/ bluetooth/ diag kit/ usb lcd/ etc. Are all the usb ports looking good? Non broken/shorting?
    Have you looked at the system logs through event viewer?
    Do you have the latest drivers & bios installed?
     
  17. timesurfer

    timesurfer MDL Developer

    Nov 22, 2009
    8,527
    4,069
    270
    I installed W10 (free) and now the one USB slot that wasn't able to do data transfer, just charging, is copying at acceptable rates 40Mb/s.

    I will try the other two USB slots (that did transfer data) regarding copying and report my findings

    Thanks

    :shisha:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  18. timesurfer

    timesurfer MDL Developer

    Nov 22, 2009
    8,527
    4,069
    270
    So the other two ports are near eachother opposite to the one I tested. These two are very slow but work so I think the one that on W7 did not do data transfer is actually the fast one but for some reason on W7 it only charged stuff not copy. Now it works great. Thanks for everyone's help

    :shisha:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  19. Hadron-Curious

    Hadron-Curious MDL Guru

    Jul 4, 2014
    3,548
    526
    120