USB3 External Docking Station Keeps Dropping

Discussion in 'Windows 10' started by DeathStalker77, Jul 6, 2019.

  1. DeathStalker77

    DeathStalker77 MDL Senior Member

    Nov 8, 2009
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    I have already checked the Power Options and the USB Hub options for power save/control, and that's not it. Blasted drive just keeps dropping off and back on, even when moving files. Not a cable issue either, as they are new cables.

    Any ideas?

    Thanks!
     
  2. pf100

    pf100 MDL Expert

    Oct 22, 2010
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    I've seen bad hardware do that. Try disabling the "USB 3 controller" and "Enhanced controller" only for the dock in device manager. You can get a good idea which ports those are by connecting the port and watching "Universal Serial Bus Controllers" in device manager. Then you'll have usb 1.1 ports only with the dock. If that works, enable the "enhanced controller(s)" and then you'll have usb 2.0. If that works and then you enable the "USB 3 controller" and it dies, it's the usb 3 controller.
    If you have to live with usb 1.1 or 2.0, it's better than it not working at all and it'll get you through until you can get new hardware.
     
  3. DeathStalker77

    DeathStalker77 MDL Senior Member

    Nov 8, 2009
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    Strange, it's basically new hardware - had it about a year, but very rarely used it.
     
  4. pf100

    pf100 MDL Expert

    Oct 22, 2010
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    I have a new netbook that does that. It's not about how new it is, it's how crappy the hardware is.
     
  5. DeathStalker77

    DeathStalker77 MDL Senior Member

    Nov 8, 2009
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    FWIW, it's a Cable Matters Model 202019
     
  6. whitestar_999

    whitestar_999 MDL Addicted

    Dec 9, 2011
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    Is the usb docking station externally powered(aka has its own power adapter)?If no & you are using a 3.5" internal hdd then this issue is normal.
     
  7. DeathStalker77

    DeathStalker77 MDL Senior Member

    Nov 8, 2009
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    No, it is externally powered.
     
  8. whitestar_999

    whitestar_999 MDL Addicted

    Dec 9, 2011
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    Are you using the back side usb ports(mobo panel)?If no then try those.
     
  9. DeathStalker77

    DeathStalker77 MDL Senior Member

    Nov 8, 2009
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    No, using front port.
     
  10. whitestar_999

    whitestar_999 MDL Addicted

    Dec 9, 2011
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    Then try backside ports.In my experience,these ports are better/more stable than ones on front/side cabinet panel.
     
  11. DeathStalker77

    DeathStalker77 MDL Senior Member

    Nov 8, 2009
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    Will do. Trying another docking station at the moment. Seems stable, will see if that lasts. Will also try it with another drive for stability.
     
  12. jeff69dini

    jeff69dini MDL Addicted

    Nov 22, 2008
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    try windows 8.1 or 7, bet you will be trouble free ;)
     
  13. El_Heffe

    El_Heffe MDL Member

    Jul 16, 2007
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    Yes. Unfortunately, there is *A LOT* of crap hardware out there.
     
  14. Enthousiast

    Enthousiast MDL Tester

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  15. Enthousiast

    Enthousiast MDL Tester

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  16. DeathStalker77

    DeathStalker77 MDL Senior Member

    Nov 8, 2009
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    Yeah, there are a few in the $30 range now - there wasn't (as i recall) a year ago when I got this unit.
     
  17. macnavarra

    macnavarra MDL Member

    Nov 13, 2017
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