Video Card Is Not Recognized

Discussion in 'PC Hardware' started by mishtag, Apr 6, 2016.

  1. mishtag

    mishtag MDL Novice

    Mar 16, 2016
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    After installing fresh win7 x32 Professional, the dedicated video card (NVidia 8400 GS) is not seen, and I am currently using the integrated one, I tried to run its driver but I got an error message.
     
  2. ypvs

    ypvs MDL Novice

    Dec 21, 2013
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    BIOS setting needs changing to disable integrated video card and/or enable AGP/PCie slot ? Remove and re-seat the card??

    What make and model of motherboard or computer is it??

    Did it work OK before the re-install?
     
  3. EFA11

    EFA11 Avatar Guru

    Oct 7, 2010
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    and.. whats the error message
     
  4. Flipp3r

    Flipp3r MDL Expert

    Feb 11, 2009
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    Take out the video card & give the contacts a clean.
    Re-install the card, making sure the clip on the pci-e slot locks the card in.
    I like using a contact cleaner that's alcohol based. It's evaporates really quick without residue.
    A quick wipe will do if you don't have it...
     
  5. mishtag

    mishtag MDL Novice

    Mar 16, 2016
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    Thanks to all and looks like the problem is solved, I don't know if I tried a wrong driver before or the card is not working sometimes, but last night I re-run a different driver and now I see the the card id in the device manager, it was late I didn't remove the cable from the integrated card, so because both cards are connected to the monitor I can't confirm from which one I have the picture, I will test it tonight by connecting only the dedicated card.
    The card is Nvidia 8400 GS but brand Galaxy, to be honest, it is a cheap one but I thought it might be still better than the on-board card, the computer is HP but I have changed the motherboard in the past.

    ypvs, just curious to know, if I disabled the integrated video card from bois, and the dedicated card is faulty, how to go back to bios and change it back? Am I still be able to see a screen with bois option?

    BTW, all the informations from the replys are useful and I might need them in the future, thanks a lot,
     
  6. Flipp3r

    Flipp3r MDL Expert

    Feb 11, 2009
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    Clear cmos jumper. Bios will reset to default (enabeling the onboard video).
     
  7. mishtag

    mishtag MDL Novice

    Mar 16, 2016
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    I can confirm now that I have picture from the dedicated video card connected to DVI port.

    Flipp3r, thanks for the info and I am glad that I will not need it, I cant image how it will be if I couldn't find that cmos jumper.
     
  8. Michaela Joy

    Michaela Joy MDL Crazy Lady

    Jul 26, 2012
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    Did you install the Chipset INF file? That tells Windows what hardware is on the MoBo?

    Should be available with the drivers for the MoBo.

    EDIT: I just saw that it was solved.
     
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  9. ypvs

    ypvs MDL Novice

    Dec 21, 2013
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    A slightly more brutal option is to remove the CMOS battery (easier on a desktop than laptop!) and remove the power lead for a while