Why Lumia 820 only turn on when plugging in charger

Discussion in 'Mobile and Portable' started by 8ksn, Jan 7, 2014.

  1. 8ksn

    8ksn MDL Novice

    Jan 7, 2014
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    Hi folks, my friend’s Lumia 820 only turn on when plugging in charger and it only show the Samsung Logo. What should we do?? We both don't know much about phones, thank you.
     
  2. Humphrey

    Humphrey MDL Expert

    Dec 13, 2011
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    Is the battery in it?
    Is the battery good?
    Have you tried restoring the phone?
    Yes to all these questions or at least the battery ones then you should warranty replace the phone.
     
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  3. MrMagic

    MrMagic MDL Guru

    Feb 13, 2012
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    Return it ?