wifi issue

Discussion in 'Windows 10' started by marchy, Jan 11, 2017.

  1. marchy

    marchy MDL Member

    Jul 24, 2016
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    hi, my windows 10 laptop keeps on dropping its connection frequently. I contacted my ISP and they said it is a windows issue. Is anyone else having such an issue? if yes, how do i fix it plz

    thx
     
  2. TigTex

    TigTex MDL Junior Member

    Oct 5, 2009
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    Could you please provide more information?

    - what laptop do you have
    - what is your network adapter? (qualcomm, intel, broadcom, etc...)
    - have you updated the driver?
    Check the device manager on windows 10 for that information.
     
  3. TairikuOkami

    TairikuOkami MDL Addicted

    Mar 15, 2014
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  4. RubberyDuck

    RubberyDuck MDL Novice

    Nov 11, 2011
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    It could be your Power settings. I had a similar issue with a HP Laptop.

    Does it only drop when not charging the Laptop?
     
  5. pf100

    pf100 MDL Addicted

    Oct 22, 2010
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  6. tantalus7

    tantalus7 MDL Novice

    Dec 10, 2016
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    Your post lacks sufficient hardware info for a proper solution; but if you're using an integrated adapter, MSI has a pretty good document on settings. Just do a search for "How to improve the quality of wireless connection? (For IntelĀ® Dual Band Wireless-AC 3160 / 7260)"
     
  7. lievre

    lievre MDL Senior Member

    Sep 18, 2012
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    I have the same issue here. Actually not me but a couple of my clients. I did everything i can and they still have the same problem coming back.


    Lievre
     
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  8. Hadron-Curious

    Hadron-Curious MDL Guru

    Jul 4, 2014
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    Usually it is caused by not well inserted Wi-Fi card or the cables not properly connected. Sometimes it is broken cables at the hinges or simply a driver problem. I often advise people to troubleshoot starting with check for Wi-Fi card issues.