wifi issue

Discussion in 'Windows 10' started by marchy, Jan 11, 2017.

  1. marchy

    marchy MDL Member

    Jul 24, 2016
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    #1 marchy, Jan 11, 2017
    hi, my windows 10 laptop keeps on dropping its connection frequently. I contacted my ISP and they said it is a windows issue. Is anyone else having such an issue? if yes, how do i fix it plz

    thx
     
  2. TigTex

    TigTex MDL Senior Member

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    #2 TigTex, Jan 12, 2017
    Could you please provide more information?

    - what laptop do you have
    - what is your network adapter? (qualcomm, intel, broadcom, etc...)
    - have you updated the driver?
    Check the device manager on windows 10 for that information.
     
  3. LatinMcG

    LatinMcG Bios Borker

    Feb 27, 2011
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    #3 LatinMcG, Jan 12, 2017
  4. TairikuOkami

    TairikuOkami MDL Expert

    Mar 15, 2014
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    #4 TairikuOkami, Jan 14, 2017

    Attached Files:

  5. RubberyDuck

    RubberyDuck MDL Novice

    Nov 11, 2011
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    #5 RubberyDuck, Jan 14, 2017
    It could be your Power settings. I had a similar issue with a HP Laptop.

    Does it only drop when not charging the Laptop?
     
  6. pf100

    pf100 Duct Tape Coder

    Oct 22, 2010
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    #6 pf100, Jan 14, 2017
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  7. tantalus7

    tantalus7 MDL Novice

    Dec 10, 2016
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    #7 tantalus7, Jan 14, 2017
    Your post lacks sufficient hardware info for a proper solution; but if you're using an integrated adapter, MSI has a pretty good document on settings. Just do a search for "How to improve the quality of wireless connection? (For Intel® Dual Band Wireless-AC 3160 / 7260)"
     
  8. lievre

    lievre MDL Senior Member

    Sep 18, 2012
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    #8 lievre, Jan 14, 2017
    I have the same issue here. Actually not me but a couple of my clients. I did everything i can and they still have the same problem coming back.


    Lievre
     
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  9. Hadron-Curious

    Hadron-Curious MDL Guru

    Jul 4, 2014
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    #9 Hadron-Curious, Jan 14, 2017
    Usually it is caused by not well inserted Wi-Fi card or the cables not properly connected. Sometimes it is broken cables at the hinges or simply a driver problem. I often advise people to troubleshoot starting with check for Wi-Fi card issues.