Win 10 hangs

Discussion in 'Windows 10' started by cyberbot, Apr 15, 2016.

  1. cyberbot

    cyberbot MDL Senior Member

    Jul 30, 2011
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    Hi Guys,
    on my wife's laptop is Windows 10 installed everything worked fine for a week, after a week time now when she turns her Laptop on, windows doesn't log in at al.
    hangs at Welcome,
    i've tried the repair options, reboot, refresh no-one if those options works.
    i can't move back to Windows 8.1 because already removed Windows.old
    is there is a way to reinstall windows without losing the files ?
    if i try to install windows 8.1 over Windows 10 without formatting the disk, would i lose the profile files , documents and pictures ?

    thank you
     
  2. WaltC

    WaltC MDL Addicted

    Mar 8, 2014
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    #2 WaltC, Apr 15, 2016
    Last edited: Apr 15, 2016
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  3. T-S

    T-S MDL Guru

    Dec 14, 2012
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    No. unless you explicitly format the disk

    windows, program files, users and so on will be moved in a folder named windows.old

    Win 8 will start virgin, just like on a formatted disk, then you can recover your data from windows.old

    Also many settings can be recovered relatively easily, for the applications that stores the config files inside a folder (notably most of the browsers, download managers, bit torrent clients and so on)

    Just move or copy the folders from the old to the new app data folder and from the old to the new /programdata
     
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  4. cyberbot

    cyberbot MDL Senior Member

    Jul 30, 2011
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    Than you for your answer,
    i've opens the laptop and connected the HDD to a Sata reader, to copy the files, however the HDD is GPT Protective partition,
    any suggestions how to get the data off that disk before formatting it ?
     
  5. glennsamuel32

    glennsamuel32 MDL Senior Member

    Jul 15, 2012
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    You can convert to MBR and recover any data off it...

    youtube.com/watch?v=lnTEUFMWLkk
     
  6. T-S

    T-S MDL Guru

    Dec 14, 2012
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    What are you talking about? I've just explained that there isn't any need to format it...
     
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  7. Ember89

    Ember89 MDL Novice

    Nov 19, 2015
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    I think reinstall Windows 8 will keep the files stored on D drive, E drive and etc, but erase the files on C drive. So the question can be where do you store the profile files , documents and pictures.:beee:
     
  8. T-S

    T-S MDL Guru

    Dec 14, 2012
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    "think" doesn't help here. You "know" or you "don't know".

    As I wrote earlier, unless you format the drive all the files are keept.
     
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