Can an image of an entire hard drive that was made on one computer be successfully restored to an entirely new computer? Situation is: My sister's computer crashed and since it was very old she got a new computer. She has a total backup of her entire hard drive from the old machine, but the computer store she used is saying they can't restore the image to the new machine. Are they right, or blowin' smoke up her skirt? I think I know, but sure would like some "expert" opinions. Thanks.