Windowes 8.1 update has borked my device.

Discussion in 'Windows 8' started by dingbat, Apr 11, 2014.

  1. dingbat

    dingbat MDL Novice

    Dec 20, 2012
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    I have a Toshiba Encore, which I updated.
    When I start it up it has the message 'Preparing Automatic repair', then a black screen and a Windows windows flashes up for a split second. I then get the message 'Diagnosing your PC', the 'Attempting Repairs'.
    I then get a blue screen with the title 'Automatic Repair' with the message:
    Automatic Repair couldnt repair your PC...... Log file C:\windows\system32\logfiles\srt\srttrail.txt

    There are two options 'Shutdown' and 'Asdvanced options'.
    'Advanced options' gives:
    Continue'- exit to windows 8.1
    'Use a device'
    'Troubleshoot'
    'Turn off your PC'

    Troubleshoot gives:
    'Refresh your PC'
    'Reset your PC'
    'Toshiba maintenece'
    'Advanced Options'

    Advanced Options gives:
    'System restore'- ive tried this but there are no restore points
    'System image recovery'
    'Start up repair'- Tried this, just goes to 'Preparing automatic repair'
    'Command prompt'- This works
    'UEFI Firmware Settings'
    'Start-up Settings'- Tried this, just goes to 'Preparing automatic repair'

    So apart from refreshing and resetting which i havent tried yet, I can get into a Command prompt.
    The command prompt starts in X:\. When I open Notepad and browse the file system i notice that X:\ is called 'Boot'.
    Im wondering whether the 8.1 update has put something on my PC that makes it try to boot from X:\ instead of C:\.
    Is there any way I can check what drive the PC is trying to boot from?

    The log file states
    Root cause found: Boot manager failed to find OS loader
    Repair action: File repair
    Result:failed. Error code 0xa

    Repair action: Boot configuratio data store repair
    Result:failed. Error code 0x490
     
  2. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    Just do a new and clean installation!
     
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  3. hbhb

    hbhb MDL Expert

    Dec 15, 2010
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    try and boot off a windows 8.1 media, repair from there. There are also cmd prompt to repair boot
     
  4. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    Waste of time IMHO! Not after an update, new installation will be much faster AND CLEAN!
     
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  5. naseap

    naseap MDL Senior Member

    Jul 25, 2009
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    Definitely a clean install is the best way to go. I find that people spend more time trying to fix stuff than it takes to do a clean install.
     
  6. hbhb

    hbhb MDL Expert

    Dec 15, 2010
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    well all fine and dandy, however if OP has data he needs to retrieve, he will indeed try and repair before any fresh install:macwheel:
     
  7. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    Data could be easily copied out even if boot from USB!
     
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  8. Rock Hunter

    Rock Hunter MDL Senior Member

    Dec 6, 2011
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    A lesson for next time: Partition the HD into a C: and D: drive. Put Windows and programs on the C: drive and data on the D: drive. Then, when (not if) you need to reinstall Windows again in the future, your data on D: will be there.
     
  9. bchat

    bchat MDL Smart Azz

    Nov 7, 2008
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    #10 bchat, Apr 11, 2014
    Last edited: Apr 11, 2014
    If possible, install a 2nd HD/SSD for files. I was able to do this with my HP lappie, and of course on desktop.
     
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  10. Rock Hunter

    Rock Hunter MDL Senior Member

    Dec 6, 2011
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    One more thought, backup data that you wouldn't want to loose to an external HD. They are inexpensive and easy to use; jut plug the cable in to a USB port. No power brick or batteries required.
     
  11. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    I didn't use any HDD partitioned in 2 or more partition, except the 1. HDD with Windows or Recovery Partition! Harddisk dead, simply means the whole HDD is gone, include ALL Partitions! That 2 HDD's gone dead at the same time is very very rare and mainly only because of electrical (high) power problems!
     
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  12. s1ave77

    s1ave77 MDL Guide Dog/Dev

    Aug 15, 2012
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    #13 s1ave77, Apr 11, 2014
    Last edited: Apr 11, 2014
    Seems the OP opened the CMD in RE the first time :g:. The Recovery Environment afaiks runs off a RAM drive using X: to not interfer with actual partitions.

    Did you check the correct boot order in BIOS/UEFI?

    Refresh/Reset might be an option to test ... at least start from scratch as already mentioned several times.

    BTW: The only borked thing here is the Windows Install.
     
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  13. murphy78

    murphy78 MDL DISM Enthusiast

    Nov 18, 2012
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    What's in the Toshiba Maintenance section?
    That sounds like the factory recovery options.
    Companies are allowed to change the icon and labels of the OS recovery stuff but I haven't seen them enough to offer further advice.
     
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