Windows 10 apps....

Discussion in 'Windows 10' started by yobo, Oct 16, 2015.

  1. yobo

    yobo MDL Novice

    Nov 14, 2013
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    My employer's computer had a problem, either was a power surge, even with the surge protector, or the power supply simply died, but after replacing the power supply and then trying to start up after several blue screens (with various and sundry messages, to include the ole bad system configuration), well, finally got it to at least boot up. Problem then was that all the Windows 10 apps, so, calendar, mail, store, etc., were not operable. They show up in the start menu but are greyed out, and when you try to launch there's some message about the need to speak with my system administrator. Tried some online fix advice, but no joy. Then I went with the upgrade to Windows 10 from Windows 10, but still no Windows 10 apps. They are once again in the start menu but still greyed out, and with that same message on attempted launch. Then I found a package that has the apps and related files, which led me to uninstall the Windows 10 apps, but when I try to reinstall them using the noted package and powershell, I get a dependency failure, here, some need for run time version 1.something or higher, except a run time app, 1.something, is included as part of the package, and that fails to install owing to newer/higher version of run time being already installed.

    That said, anyone have any ideas other than a clean reinstall? Thanks in advance for whatever help you can provide.
     
  2. QuantumBug

    QuantumBug MDL Developer

    Mar 7, 2012
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    Sounds like the apps are stuck in update mode.

    Just install Windows 10 over the existing install. Saves a clean install and a ton of time instead of possibly going through hundreds of fixes potentially digging the hole even deeper.
     
  3. MrG

    MrG MDL Addicted

    May 31, 2010
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    You can try a restore point, choosing one before the power surge.
     
  4. QuantumBug

    QuantumBug MDL Developer

    Mar 7, 2012
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    Yeah that's a good idea. Maybe it had a power surge whilst updating apps.
     
  5. Snuffy

    Snuffy MDL Expert

    Jan 7, 2008
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    I prefer the insert media and upgrade - sounds much safer, and many times the Restore point is wiped out, or never set since it is OFF BY DEFAULT.
    and if the restore post was set then he should be have restored back when the boot problem started.
    simple and if you have a restore point it selects the last known GOOD every time..

    rstrui.exe /offline:C:\Windows