I did a fresh install of Windows 10 Pro, installed all updates, and some software and Windows 10 will not shut down. When I click on "shut down" or "restart" and nothing happens. Any suggestions on how to fix this? Thanks!
To restart, press Win+R or in command prompt, run shutdown /r /t 01. If it fails, use the "forced closing" argument like this: shutdown /r /t 01 /f
Thank you. I will try your solution but do you have any suggestions for how I can permanently fix this problem?
once it gets a good reboot or s shutdown, it might fix itself. Lets start with one thing at a time, see how it goes from there.
Update: I was able to shut down my computer using shutdown /r /t 01 but it took a long time. It didn't fix the problem, but I have now figured out that shut down sort of works but takes about 4 minutes to engage, and 4 minutes to complete. Should I just reinstall Windows 10 and start from scratch? Thanks.
That's always an option. Since it is already a fresh install, you should at least attempt to troubleshoot the problem. Event Viewer->System is a good place to start with that.
Check out what apps are still running at the time you like to shut down and couldn't! It's possible that some app will still run and prohibit the shut down. You could use the Task Manager for that while a 3.party apps may would show better results. To do such work could be quite some time comsuming to find the culprit. Simply it's maybe to only way to find out what triggers the problem. Don't use to shut down all running apps at once, do it apps for apps, one after the next one, if the one you closed didn't let the system goes down. Do it for 3.party apps first BEFORE going to test the Windows apps!
update: i started from scratch and i reinstalled Windows 10. Everything worked ofter the OS install but the shut down problem came back after I installed Adobe CS6. There was an error message (unfortunately, I didn't write it down) when I was doing the CS6 updates that said something like "to continue with updates, please close dynamic exchange manager.exe" I kept clicking on continue and it let me continue. Once again, Windows 10 will not shut off..