Windows 7 beta testers find critical Windows Installer Bug

Discussion in 'Windows 7' started by RACERPRO, Jan 20, 2009.

  1. RACERPRO

    RACERPRO MDL Senior Member

    Feb 13, 2008
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    Mary Jo reports that a number of Windows 7 Beta testers have come across a bug that crashes the system randomly whenever they try to start a Windows Update or install anything using Microsoft's MSI installer.

    Enthusiast Chris Holmes claims that many users have started experiencing random crashing of explorer and msiexec.exe when trying to start Windows Update or install anything that uses an MSI based installer. Some have gone to the extent of reinstalling the beta.

    Rafael has discovered that the fault arises from the Software Quality Management (SQM) Client which is a part of the Customer Experience Improvement Program (CEIP). It seems that any process that calls WinSqmStartSession in ntdll.dll will start crashing when machine throttling is enabled in the registry and when CEIP is running.

    The suggested workarounds are as follows:

    1) Deleting the string values other than Default value in HKLM\Software\Microsoft\SQMClient\Windows\DisabledSessions in the Windows Registry [Or] renaming MachineThrottling to _MachineThrottling in the same node.

    2) Turn Off Windows Customer Experience Improvement Program which can be done by traversing through the nodes - Computer Configuration->Administrative Templates->System->Internet Communication Management->Internet Communication settings in the Local Group Policy Editor.

    If you are a Windows 7 Beta tester, please make sure that you report any bugs to Microsoft using the new Send Feedback tool

    source: neowin.net
     
  2. Cloaked

    Cloaked MDL Novice

    Dec 11, 2008
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    This one crops up after you've had Windows 7 installed for a week or so. It hit me yesterday and action center had a fix for it. Applied the reg edit and all is back to normal.
     
  3. 112wicked112

    112wicked112 MDL Novice

    Jan 5, 2009
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    2) Turn Off Windows Customer Experience Improvement Program which can be done by traversing through the nodes - Computer Configuration->Administrative Templates->System->Internet Communication Management->Internet Communication settings in the Local Group Policy Editor.


    Sorry I am a newb how would I do this step where can I acess computer configuration and the other things?:confused:
     
  4. HSChronic

    HSChronic MDL Expert

    Aug 25, 2007
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    type in gpedit.msc in the search or run box
     
  5. 112wicked112

    112wicked112 MDL Novice

    Jan 5, 2009
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    Thx bro you saved me a lot
    of time:D