"Windows 7 not genuine" message on desktop

Discussion in 'Windows 7' started by ryanscott12, May 31, 2012.

  1. ryanscott12

    ryanscott12 MDL Novice

    May 31, 2012
    5
    0
    0
    Hey guys,

    I have a bit of computer savvy but I'm brand new to this site and this current problem I'm having. A couple months back, I purchased a legit (or what I thought was a legit) copy of Windows 7 Home Edition from a website (the name escapes me right now...it was something like Office2011.com or close to that). Everything was working GREAT until this morning when my girlfriend logged onto the computer and the "WIndows 7 not genuine" message popped up. I've been perusing around on here...is my problem as simple as running the WATFix and then running the Loader 2.1.3 and then re-validating??
     
  2. CaptainKirk1966

    CaptainKirk1966 Former MDL Guru

    Oct 31, 2009
    1,903
    909
    60
    Perhaps. Watfix may be unnecessary, although it will do no harm. I would suggest running mgadiag first.
     
  3. ryanscott12

    ryanscott12 MDL Novice

    May 31, 2012
    5
    0
    0
    Thanks for the reply...the site was officestore2011.com. Funny how my email is "no longer in their system" and it's been exactly ONE MONTH since I've purchased it. It seems to me like I paid $80 for a trial version, but their site swears their product keys come straight from Microsoft and have never been used of course. I've emailed them about 5 times and of course they have yet to respond. I'm at work right now and don't have access to my computer.
     
  4. ryanscott12

    ryanscott12 MDL Novice

    May 31, 2012
    5
    0
    0
    Wow. Excellent! THANK YOU!
     
  5. marcopolo437

    marcopolo437 MDL Novice

    May 28, 2012
    14
    0
    0
    #5 marcopolo437, Jun 2, 2012
    Last edited: Jun 2, 2012
    hi and thanks to acrsn and captainkirk1966

    i cant run wat fix !!!!!!!!!!!

    i have copy win is not genuine to on my desktop
    i unzip wat fix but the deirectory is empty
    i think may be system delete it
    what to u think i can do to repair that ?

    mcafee is uninstalled
    but win defender is active now
    i dont know how to desactive it
    have u any help for me ?

    now i used trilogy 4.2
    the message is off
    but what is the best trilogy or loader 213
    is it correct for me now ?

    ( i have run the fixit ms 50123 to activate win updates) !
     
  6. christian666

    christian666 MDL Senior Member

    Feb 24, 2010
    275
    4
    10
    do this
    back up all ur data
    reinstall w7
    use daz tool
    bring back backup data
    ---------------
    it will resolve all the problems
     
  7. CaptainKirk1966

    CaptainKirk1966 Former MDL Guru

    Oct 31, 2009
    1,903
    909
    60
    @marcopolo437 -

    I am having a hard time following you, or even knowing why you post in this thread. Elsewhere, you were talking about a problem with Ghost that you thought was caused by Daz loader, so you were told to uninstall the loader and check if Ghost worked then. Are still talking about the same problem? Did you become non-genuine after uninstalling the loader, and use Trilogy to reset it? If so, you should be good for another 30 days of trial status, and could reactivate with loader anytime. Does Ghost work now? Or are you now talking about something completely different here?
     
  8. marcopolo437

    marcopolo437 MDL Novice

    May 28, 2012
    14
    0
    0
    thank u christian666
     
  9. marcopolo437

    marcopolo437 MDL Novice

    May 28, 2012
    14
    0
    0
    #9 marcopolo437, Jun 3, 2012
    Last edited: Jun 3, 2012
    hi
    yes the first problem was to ghost my pc
    i have uninstall loader but then on my desktop was windows not genuine !
    then i unzip wat fix but nothing in directory ... like the post 6

    now i will try th gost one more time !
    do u think loader 213 is better than trilogy 42 ?
    what is the best choice ?

    how can i post a thank for members who helped me ?
    regards


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->


    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {528A3406-A193-4BEA-A1BC-4A65BFA865D2}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A


    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002


    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002


    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002


    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\johnyBEGOOD\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed


    File Scan Data-->


    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{528A3406-A193-4BEA-A1BC-4A65BFA865D2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-134604524-3188891830-3803980097</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro1710</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="4"/><Date>20090318000000.000000+000</Date></BIOS><HWID>306A3107018400F8</HWID><UserLCID>040C</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Paris, Madrid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M08 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>


    Spsys.log Content: 0x80070002


    Licensing Data-->
    Version du service de licences logicielles : 6.1.7601.17514


    Nom : Windows(R) 7, Ultimate edition
    Description : Windows Operating System - Windows(R) 7, OEM_SLP channel
    ID d’activation : 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    ID d’application : 55c92734-d682-4d71-983e-d6ec3f16059f
    PID étendu : 00426-00178-926-600400-02-1036-7601.0000-1552012
    Identificateur d’installation : 020453912043851170126555916886136091387582962104885541
    url ok
    Clé de produit partielle : P4K27
    État de la licence : période de grâce initiale
    Temps restant : 42600 minute(s) (29 jour(s))
    Nombre de réinitialisations de Windows restant : 2
    Heure approuvée : 03/06/2012 09:56:28


    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:2:2012 18:19
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:




    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAQACAAAAAwABAAEAeqj0u5yLRoO6+QQUBgzWmfwqHLgeDft22I/W6j7wRso=


    OEM Activation 1.0 Data-->
    N/A


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC INTEL CRESTLNE
    FACP TOSCPL CRESTLNE
    HPET INTEL CRESTLNE
    BOOT PTLTD $SBFTBL$
    MCFG INTEL CRESTLNE
    TCPA Intel CRESTLNE
    TMOR PTLTD
    OSFR TOSHIB A+2nd ID
    APIC INTEL CRESTLNE
    SLIC DELL M08
    SSDT SataRe SataAhci
    SSDT SataRe SataAhci
    SSDT SataRe SataAhci
    SSDT SataRe SataAhci




    after a new test the ghost error is always
    may be the only one i have to do is to save data and format disks and then reinstall win7 with loader 213 !
    is it my last chance ?

    this is a seven error i have to unstall seven on more time
    trilogy 42 and daz loader 213 are all right !

    may be we have to close this thread !?
     
  10. CaptainKirk1966

    CaptainKirk1966 Former MDL Guru

    Oct 31, 2009
    1,903
    909
    60
    System may be hopelessly scrambled. It sounds like backup & reinstall time to me also.
     
  11. Pixeeman

    Pixeeman MDL Novice

    Feb 27, 2011
    24
    1
    0
    Hello

    I have a user at my company running a copy of 64-bit Windows 7 Enterprise on a Dell E6420 laptop and he keeps getting the pop up window message "This computer is not running genuine Windows 7".

    He has had the machine rebuilt twice and one of my colleagues has forced an activation so the system properties say the windows is genuine but this error message keeps popping up.

    Any ideas on how to fix this.
     
  12. redroad

    redroad MDL Guru

    Dec 2, 2011
    5,346
    6,029
    180
    Windows 7 enterprise is activated primarily via KMS. Is the activation tied to a company KMS server?
     
  13. anarchist9027

    anarchist9027 MDL Expert

    Oct 30, 2010
    1,320
    667
    60
    #13 anarchist9027, Nov 16, 2012
    Last edited: Nov 16, 2012
    Considering it could also be activated via MAK key, your colleague is using Enterprise Edition of Windows 7. I would recommend he call Microsoft directly to get this straightened out at: 1 (888)-571-2048. When it comes to legitimate business with corporate software, always go to Microsoft Directly.
     
  14. Pixeeman

    Pixeeman MDL Novice

    Feb 27, 2011
    24
    1
    0
    I do believe it is.
     
  15. anarchist9027

    anarchist9027 MDL Expert

    Oct 30, 2010
    1,320
    667
    60
    Tell him to call (or have his business call) Microsoft Directly at 1(888)-571-2048. When it comes to legitimate business with corporate software, always go to Microsoft Directly.
     
  16. Pixeeman

    Pixeeman MDL Novice

    Feb 27, 2011
    24
    1
    0
    Many thanks for that I'll give them a call.