windows 7 oem license locked in slp-oem

Discussion in 'Windows 7' started by oversize33, Jul 10, 2015.

  1. oversize33

    oversize33 MDL Novice

    Jul 9, 2015
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    hello, this is my first post and I hope I have written in the right section.
    I have a problem on the OEM license windows 7 home premium x64 my notebook Hewlett-Packard Pavilion dv6-2153el.
    In 2010 I bought the notebook with his OEM license and now in 2015 because I had to replace the faulty HD 500GB with a 750GB.
    After meso the new hard drive, with 4 HP Recovery discs, I restored the notebook to the factory.
    The first reboot of Windows 7, I noticed that the windows update service does not work anymore.
    Microsoft Italy in which I called I said the cause of the problem is the license windows locked in SLP-OEM.
    Microsoft said the block SLP-OEM has been put by the manufacturer Hewlett-Packard, because I replaced the hard disk failure with a new hard drive.
    I called HP Italy denies that it put the block SLP-OEM and said it could not solve my problem.

    Have you ever had a hang OEM license for a simple change hard disk?
    You can solve this problem of the blockade of the license?
    There is a tool that is able to release the lock SLP-OEM?

    Windows Update ERRORE.jpg
     
  2. Tito

    Tito Super Mod / Adviser
    Staff Member

    Nov 30, 2009
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    OEM:SLP activation has nothing to with HDD. Can you please translate the error in English?
     
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  3. oversize33

    oversize33 MDL Novice

    Jul 9, 2015
    18
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    Thank you for your reply.
    I made two phone calls to two different operators and Microsoft both have asked me:
    -Number HP (present the sticker underneath the notebook)
    -Number Standard Windows Control Panel \ System and Security \ System
    Then they checked on their terminals and said that my OEM license has a block of type SLP.

    SLP is not a code on a system antipiracy present on OEM licenses?
     
  4. Tito

    Tito Super Mod / Adviser
    Staff Member

    Nov 30, 2009
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    #4 Tito, Jul 10, 2015
    Last edited by a moderator: Apr 20, 2017
    See here to know about how OEM:SLP activation works. Windows Update has nothing to do with licensing status of your OS.

    To check the licensing status, run the follwoing:
    Code:
    slmgr.vbs /dlv
     
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  5. oversize33

    oversize33 MDL Novice

    Jul 9, 2015
    18
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    Tito thanks for your information.
    When not at home (where instead there is a notebook) and so I can not run the command that you suggested.
    Between 2/3 hours back home, I will launch the command and let you know the result.

    Returning to the subject the idea that I have done is this:

    -I Changed to the notebook hard disk that has license oem
    -a due to changing the hard disk manufacturer hp blocked the license which has now error SLP
    -because license locked in SLP is not working windows update.

    I can add that I try to put the old hard drive original HP, and with this hard disk windows update is working properly.
     
  6. oversize33

    oversize33 MDL Novice

    Jul 9, 2015
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    ORIGINAL
    Windows Script host

    Versione servizio di gestione licenze software: 6.1.7600.16385

    Nome: Windows(R) 7, HomePremium edition
    Descrizione: Windows Operating System - Windows(R)7, OEM:SLP channel
    ID attivazione: xxx
    ID applicazione: xxx
    PID esteso: xxx
    ID di installazione: xxx
    URL certficato processore:
    URL certficato computer:
    URL licenza d'uso:
    URL certificato codice "Product Key":

    Codice "Product Key" parziale: xxxxx
    Stato licenza:concesso in licenza
    numero di ripristini Windows rimanenti:1
    Ora attendibile: 10/07/2015 18:23:18

    TRANSLATION
    Windows Script Host

    Software licensing service version: 6.1.7600.16385

    Name: Windows (R) 7, HomePremium edition
    Description: Windows Operating System - Windows (R) 7, OEM: SLP channel
    Activation ID: xxx
    Application ID: xxx
    Extended PID: xxx
    Installation ID: xxx
    URL certificate used processor:
    URL certificate used computer:
    URL license:
    URL certificate code "Product Key":
    Code "product key" part: xxxxx
    License Status: Licensed
    number of remaining restores Windows: 1
    Authoritative time: 10/07/2015 18:23:18

    I checked the status of the license and see that it was available only 1 restoration ... What does it mean?
     
  7. oversize33

    oversize33 MDL Novice

    Jul 9, 2015
    18
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    I tried the microsoft fix you suggested but the problem remains as it is.
    If you confirm that you be sure that you think the problem windows update does not depend on the license,
    I give up the track of the license and I get back on the track of the only windows update.

    I could use the 4 discs HP, (I created in the first days of life with the procedure HP) to return the notebook to the factory (I've done that but I can try again).
    Once restored notebbok, I will have a "clean" where to start to make attempts to resolve the problem UPDATE.

    I have a doubt: restore the notebook to the factory does decrease the counter number of remaining restores Windows: 1
    I think not, but I'd like to have a confirmation.
     
  8. CaptainKirk1966

    CaptainKirk1966 Former MDL Guru

    Oct 31, 2009
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    The problem is not the licensing, and not the new hard drive. Those 4 HP discs will restore the original OS, software, and the original oem:slp license, every time you use them.

    That count refers to the number of times the Windows 30-day evaluation period can be restored, after which time activation becomes mandatory.
     
  9. oversize33

    oversize33 MDL Novice

    Jul 9, 2015
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    I just finished restoring the notebook with 4 discs HP.
    Unfortunately nothing has changed, even with the fix fix50123.msi.
    Windows update is not working.
    I welcome suggestions on what to do to run windows update
     
  10. CaptainKirk1966

    CaptainKirk1966 Former MDL Guru

    Oct 31, 2009
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    How is it failing? Is there an error message? I sometimes see Windows update stuck at "downloading 0%" for many hours, then it might work if I leave it overnight.
     
  11. oversize33

    oversize33 MDL Novice

    Jul 9, 2015
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    It is an error popup that says:

    windows update:
    impossible to check for updates. The service is not running. You may have to restart your computer.

    As the error message, the service UPDATE is not running, that is not part, it does not start.
    It seems to me that this is not to wait but we need to identify the cause that prevents the service UPDATE leaving.

    controllo aggiornamenti.jpg Popuo errore NO servizio.jpg
     
  12. CaptainKirk1966

    CaptainKirk1966 Former MDL Guru

    Oct 31, 2009
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  13. oversize33

    oversize33 MDL Novice

    Jul 9, 2015
    18
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    Big CaptainKirk1966 & From above,
    Intel RST driver was the problem and I solved by downloading from HP, http support hp com za-en document c02219204 (I can not write the link because my account has less than 20 posts)

    ... description from the HP website:
    Windows Update can not currently check for updates, Because the service is not running ... This error message Appears while performing a Windows Update.

    After driver installation and reboot WINDOWS UPDATE has resumed work.
    I enclose some scrrenshot.

    OK:worthy: OK :biggrin:OK :worthy:OK :biggrin: 1000 thanks to you

    Intel rapid storage Technology Driver.jpg Intel rapid storage Technology Driver 2.jpg DOPO Intel rapid storage Technology Driver OK 2.jpg DOPO Intel rapid storage Technology Driver OK 3.jpg

    and now...upgradeeeee