The Problem Steps Recorder (PSR) is a new feature in W7. Text from TechNet: My questions are: has anybody tried it? it will be useful to solve problems we can see posted by the users in MDL? the results can be used to be uploaded here to find solutions and as a tool to best understand the W7 errors? I think this feature deserves to be discussed.
When you start the recorder, it takes a jpeg image, records the mouse clicks and creates and formatted .mht file that you can open with IE. Could be very helpful, especially for non-english speakers.
interesting... This is really weird but I can think of bunches of ways this could be useful. [edit: I tried to attach the file it created but it's too big. instead I shall attach the transcript of what steps I recorded] Code: Recording Session: 10/7/2009 10:25:49 PM - 10:26:24 PM Problem Steps: 6, Missed Steps: 0, Other Errors: 0 Operating System: 7600.16385.amd64fre.win7_rtm.090713-1255 6.1.0.0.2.1 Problem Step 1: User left click on "Reply (graphic)" in "Windows 7 PSR - an useful feature? - My Digital Life Forums - Windows Internet Explorer" Program: Internet Explorer, 8.00.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, IEXPLORE.EXE SCODEF:4436 CREDAT:71937, IEXPLORE.EXE UI Elements: Reply, Windows 7 PSR - an useful feature? - My Digital Life Forums, Internet Explorer_Server, Shell DocObject View, Windows 7 PSR - an useful feature? - My Digital Life Forums - Windows Internet Explorer, TabWindowClass, Frame Tab, Windows 7 PSR - an useful feature? - My Digital Life Forums - Windows Internet Explorer, IEFrame Problem Step 2: User left click on "My Digital Life Forums - Reply to Topic (pane)" in "My Digital Life Forums - Reply to Topic - Windows Internet Explorer" Program: Internet Explorer, 8.00.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, IEXPLORE.EXE SCODEF:4436 CREDAT:71937, IEXPLORE.EXE UI Elements: My Digital Life Forums - Reply to Topic, Internet Explorer_Server, Shell DocObject View, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, TabWindowClass, Frame Tab, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, IEFrame Problem Step 3: User keyboard input in "My Digital Life Forums - Reply to Topic - Windows Internet Explorer" [...] Program: Internet Explorer, 8.00.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, IEXPLORE.EXE SCODEF:4436 CREDAT:71937, IEXPLORE.EXE UI Elements: Internet Explorer_Server, Shell DocObject View, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, TabWindowClass, Frame Tab, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, IEFrame Problem Step 4: User left click on "Optional (editable text)" in "My Digital Life Forums - Reply to Topic - Windows Internet Explorer" Program: Internet Explorer, 8.00.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, IEXPLORE.EXE SCODEF:4436 CREDAT:71937, IEXPLORE.EXE UI Elements: Optional, My Digital Life Forums - Reply to Topic, Internet Explorer_Server, Shell DocObject View, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, TabWindowClass, Frame Tab, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, IEFrame Problem Step 5: User keyboard input in "My Digital Life Forums - Reply to Topic - Windows Internet Explorer" [...] Program: Internet Explorer, 8.00.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, IEXPLORE.EXE SCODEF:4436 CREDAT:71937, IEXPLORE.EXE UI Elements: Internet Explorer_Server, Shell DocObject View, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, TabWindowClass, Frame Tab, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, IEFrame Problem Step 6: User left click on "Submit Reply (push button)" in "My Digital Life Forums - Reply to Topic - Windows Internet Explorer" Program: Internet Explorer, 8.00.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, IEXPLORE.EXE SCODEF:4436 CREDAT:71937, IEXPLORE.EXE UI Elements: Submit Reply, My Digital Life Forums - Reply to Topic, Internet Explorer_Server, Shell DocObject View, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, TabWindowClass, Frame Tab, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, IEFrame