Windows 7 PSR - an useful feature?

Discussion in 'Windows 7' started by SCBrigth, Oct 8, 2009.

  1. SCBrigth

    SCBrigth MDL Senior Member

    May 9, 2009
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    The Problem Steps Recorder (PSR) is a new feature in W7.

    Text from TechNet:

    My questions are:
    has anybody tried it?
    it will be useful to solve problems we can see posted by the users in MDL?
    the results can be used to be uploaded here to find solutions and as a tool to best understand the W7 errors?

    I think this feature deserves to be discussed.
     
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  2. genuineintel

    genuineintel MDL Member

    Apr 28, 2009
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    Is PSR installed after set-up? Does it exist in Ultimate? Where can I find it?
     
  3. joey484

    joey484 MDL Novice

    Jul 13, 2009
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    Go to the start menu and type "psr" w/o the quotes and press enter.
     
  4. Mr Jinje

    Mr Jinje MDL Expert

    Aug 19, 2009
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    When you start the recorder, it takes a jpeg image, records the mouse clicks and creates and formatted .mht file that you can open with IE.

    Could be very helpful, especially for non-english speakers.
     
  5. Myrrh

    Myrrh MDL Expert

    Nov 26, 2008
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    #5 Myrrh, Oct 8, 2009
    Last edited by a moderator: Apr 20, 2017
    interesting...

    This is really weird but I can think of bunches of ways this could be useful.

    [edit: I tried to attach the file it created but it's too big. instead I shall attach the transcript of what steps I recorded]
    Code:
    Recording Session: 10/7/2009 10:25:49 PM - 10:26:24 PM
    
    Problem Steps: 6, Missed Steps: 0, Other Errors: 0
    
    Operating System: 7600.16385.amd64fre.win7_rtm.090713-1255 6.1.0.0.2.1
    
    Problem Step 1: User left click on "Reply (graphic)" in "Windows 7 PSR - an useful feature? - My Digital Life Forums - Windows Internet Explorer"
    Program: Internet Explorer, 8.00.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, IEXPLORE.EXE  SCODEF:4436 CREDAT:71937, IEXPLORE.EXE
    UI Elements: Reply, Windows 7 PSR - an useful feature? - My Digital Life Forums, Internet Explorer_Server, Shell DocObject View, Windows 7 PSR - an useful feature? - My Digital Life Forums - Windows Internet Explorer, TabWindowClass, Frame Tab, Windows 7 PSR - an useful feature? - My Digital Life Forums - Windows Internet Explorer, IEFrame
    
    Problem Step 2: User left click on "My Digital Life Forums - Reply to Topic (pane)" in "My Digital Life Forums - Reply to Topic - Windows Internet Explorer"
    Program: Internet Explorer, 8.00.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, IEXPLORE.EXE  SCODEF:4436 CREDAT:71937, IEXPLORE.EXE
    UI Elements: My Digital Life Forums - Reply to Topic, Internet Explorer_Server, Shell DocObject View, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, TabWindowClass, Frame Tab, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, IEFrame
    
    Problem Step 3: User keyboard input in "My Digital Life Forums - Reply to Topic - Windows Internet Explorer" [...]
    Program: Internet Explorer, 8.00.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, IEXPLORE.EXE  SCODEF:4436 CREDAT:71937, IEXPLORE.EXE
    UI Elements: Internet Explorer_Server, Shell DocObject View, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, TabWindowClass, Frame Tab, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, IEFrame
    
    Problem Step 4: User left click on "Optional (editable text)" in "My Digital Life Forums - Reply to Topic - Windows Internet Explorer"
    Program: Internet Explorer, 8.00.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, IEXPLORE.EXE  SCODEF:4436 CREDAT:71937, IEXPLORE.EXE
    UI Elements: Optional, My Digital Life Forums - Reply to Topic, Internet Explorer_Server, Shell DocObject View, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, TabWindowClass, Frame Tab, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, IEFrame
    
    Problem Step 5: User keyboard input in "My Digital Life Forums - Reply to Topic - Windows Internet Explorer" [...]
    Program: Internet Explorer, 8.00.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, IEXPLORE.EXE  SCODEF:4436 CREDAT:71937, IEXPLORE.EXE
    UI Elements: Internet Explorer_Server, Shell DocObject View, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, TabWindowClass, Frame Tab, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, IEFrame
    
    Problem Step 6: User left click on "Submit Reply (push button)" in "My Digital Life Forums - Reply to Topic - Windows Internet Explorer"
    Program: Internet Explorer, 8.00.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, IEXPLORE.EXE  SCODEF:4436 CREDAT:71937, IEXPLORE.EXE
    UI Elements: Submit Reply, My Digital Life Forums - Reply to Topic, Internet Explorer_Server, Shell DocObject View, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, TabWindowClass, Frame Tab, My Digital Life Forums - Reply to Topic - Windows Internet Explorer, IEFrame
    
     
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  6. gjole86

    gjole86 MDL Novice

    Sep 13, 2009
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    it exists in home premium aswell
     
  7. SCBrigth

    SCBrigth MDL Senior Member

    May 9, 2009
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  8. Myrrh

    Myrrh MDL Expert

    Nov 26, 2008
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  9. Mr Jinje

    Mr Jinje MDL Expert

    Aug 19, 2009
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    Read the thread closer, they are there I guarantee it. Hint: not linear
     
  10. Reign_Of_Freedom

    Reign_Of_Freedom MDL Expert

    Aug 1, 2009
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    Lol your just being picky, maybe you should give them a lesson in math :p