Hi all , I've tried various methods off here and still I am confused as heck We confiscated our daughters Acer Aspire X3812 desktop before we'd had chance to do a recovery disk / disks thinking that nothing could go wrong .... When she got it back windows 7 failed to load !!! I've downloaded the Acer recovery disk and the loader program from Daz but still the system just goes to the blue background with the bird and nothing else. The acer Erecovery program sticks on the spinning circle .... am I right in thinking the whole OS has been deleted somehow (eg by a virus whilst she was using it b4 ??). When I ran the Daz loader x64 recovery it asked me for language etc then nothing happened .... Has anyone got any idea please as to the solution ... this is basically my last resort b4 I give up ..... Its almost like the programs or recovery disk have nothing to "connect" to on the hard drive ..... do I have to repartition the drive and if so how please. I really am stuck after 4 hours researching and applying possible solutions to no avail .... Thx in advance.