Hi everyone. I have a problem installing Windows 8.1 (any build, including RTM). The system enter BSOD when the first loading spinning points appears. Even the upgrade from 8.0 isn't working, after restarting says there's a problem and the system will be restored. I've tried installing from DVD and USB Disk, no succes, doesn't pass the first loading installer part. Specs: Asus Pro55SR -AP051 - CPU - Intel Core2Duo T5750 - RAM - 4GB DDR2 667Mhz - GPU - HD 3470 512MB I've read some weeks ago on Microsoft forum support, that a Lenovo owner has the same issue, but nobody gived him a solution.
Without a minidump or error code, I think you have an issue which needs to be sorted by Asus via bios update or something, not by Microsoft.
did you try 64bit or 32 bit? Do you have the latest bios, which is version 212 according to asus ? Did you load defaults in Bios and tried again?
I've tried x64, x86, Enterprise/Pro, same result. Default Bios settings, same result. Windows 8.0 is running perfectly.
Yes, it's released in 2010, i think. This BSOD doesn't give any error code, just says that computer ran into a problem and needs to restart.
install this app BlueScreenView choose save to file and post it here it should look something like this Code: ==================================================Dump File : 083013-24859-01.dmp Crash Time : 8/30/2013 9:51:15 PM Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000007e Parameter 1 : ffffffff`c0000005 Parameter 2 : fffff802`8fd26ba3 Parameter 3 : fffff880`0a5b70c8 Parameter 4 : fffff880`0a5b6900 Caused By Driver : HDAudBus.sys Caused By Address : HDAudBus.sys+4e86300 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+9eba3 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\083013-24859-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 9200 Dump File Size : 321,440 Dump File Time : 8/30/2013 10:02:24 PM ================================================== edit : sorry i didn't fully read ur post :/ BTW can u try to to take photo for what the bsod saying ?
The sad smiley face. It appears as soon as the spinning installer loading starts. It doesn't get through the setup.
Are you by any chance trying to upgrade with Kaspersky antivirus installed? If yes, uninstall it as I had the same BSOD problem right after the first reboot when upgrading from 8.0 to 8.1 and then it rolled back to 8.0. After uninstalling Kaspersky everything went smoothly.
I've even removed the HDD, same result. I try to install clean OS. The BSOD only says that "Your PC ran into a problem and need to restart. We're just collecting some error info, and the we'll restart for you". That's all, no error code.. no dump file.
The HDD it's on SATA port, but i think the DVD-RW is on IDE. Anyway... i've disconnected any of these...same result. In BIOS, you can't even change settings like these.
your Laptop has an very bad Plattform Chipset from SiS (they dont even produce chipsets anymore) SiS always known for bad performance and incompatibility. you wont find an AHCI option. i think your out of luck with this machine and 8.1 , sorry.
if u removed the hdd and u still get BOSD maybe ur bios not compatible with W 8.1 or some setting in bios causing the problem or maybe RAM issue ?
Do you happen to be using a Ralink 802.11n Wireless Card, can also be known as other names, but use that chipset... I had many problems with BSOD during install because of this card.
what I ended up doing was disabling everything I could in the bios, took out or disconnected as much as could from my PC ... then did a reinstall.... it installed with out any error... slowly I re-enabled things, restarting into windows each time, and as soon as I put my network card back in, bingo, it crashed.... took it out and windows would work again. So my point is, try reverse process of elimination, and see how you go. Hopefully that works out.