Windows 8.1 BSOD

Discussion in 'Windows 8' started by Cr1st1one, Aug 31, 2013.

  1. Cr1st1one

    Cr1st1one MDL Novice

    Jul 27, 2009
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    Hi everyone.

    I have a problem installing Windows 8.1 (any build, including RTM). The system enter BSOD when the first loading spinning points appears. Even the upgrade from 8.0 isn't working, after restarting says there's a problem and the system will be restored. I've tried installing from DVD and USB Disk, no succes, doesn't pass the first loading installer part.

    Specs: Asus Pro55SR -AP051 - CPU - Intel Core2Duo T5750
    - RAM - 4GB DDR2 667Mhz
    - GPU - HD 3470 512MB

    I've read some weeks ago on Microsoft forum support, that a Lenovo owner has the same issue, but nobody gived him a solution.
     
  2. OldMX

    OldMX MDL Senior Member

    Jul 30, 2009
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    Without a minidump or error code, I think you have an issue which needs to be sorted by Asus via bios update or something, not by Microsoft.
     
  3. okatomy

    okatomy MDL Novice

    Aug 14, 2009
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    did you try 64bit or 32 bit?

    Do you have the latest bios, which is version 212 according to asus ? Did you load defaults in Bios and tried again?
     
  4. Cr1st1one

    Cr1st1one MDL Novice

    Jul 27, 2009
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    I've tried x64, x86, Enterprise/Pro, same result. Default Bios settings, same result. Windows 8.0 is running perfectly.
     
  5. okatomy

    okatomy MDL Novice

    Aug 14, 2009
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    do you have latest bios version 212 installed?
     
  6. Cr1st1one

    Cr1st1one MDL Novice

    Jul 27, 2009
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    Yes, it's released in 2010, i think. This BSOD doesn't give any error code, just says that computer ran into a problem and needs to restart.
     
  7. eydee

    eydee Guest

    Does that mean BSODs are back with the 8.1 update or did you mean the sad smiley face?
     
  8. yahyoh

    yahyoh MDL Member

    Dec 6, 2012
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    #8 yahyoh, Aug 31, 2013
    Last edited by a moderator: Apr 20, 2017
    install this app BlueScreenView
    choose save to file and post it here :D

    it should look something like this :)

    Code:
    ==================================================Dump File         : 083013-24859-01.dmp
    Crash Time        : 8/30/2013 9:51:15 PM
    Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code    : 0x1000007e
    Parameter 1       : ffffffff`c0000005
    Parameter 2       : fffff802`8fd26ba3
    Parameter 3       : fffff880`0a5b70c8
    Parameter 4       : fffff880`0a5b6900
    Caused By Driver  : HDAudBus.sys
    Caused By Address : HDAudBus.sys+4e86300
    File Description  : 
    Product Name      : 
    Company           : 
    File Version      : 
    Processor         : x64
    Crash Address     : ntoskrnl.exe+9eba3
    Stack Address 1   : 
    Stack Address 2   : 
    Stack Address 3   : 
    Computer Name     : 
    Full Path         : C:\Windows\Minidump\083013-24859-01.dmp
    Processors Count  : 4
    Major Version     : 15
    Minor Version     : 9200
    Dump File Size    : 321,440
    Dump File Time    : 8/30/2013 10:02:24 PM
    ==================================================
    
    
    
    edit : sorry i didn't fully read ur post :/

    BTW can u try to to take photo for what the bsod saying ?
     
  9. Cr1st1one

    Cr1st1one MDL Novice

    Jul 27, 2009
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    The sad smiley face. It appears as soon as the spinning installer loading starts. It doesn't get through the setup.
     
  10. dadooo

    dadooo MDL Novice

    Aug 29, 2013
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    Are you by any chance trying to upgrade with Kaspersky antivirus installed? If yes, uninstall it as I had the same BSOD problem right after the first reboot when upgrading from 8.0 to 8.1 and then it rolled back to 8.0. After uninstalling Kaspersky everything went smoothly.
     
  11. Cr1st1one

    Cr1st1one MDL Novice

    Jul 27, 2009
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    #11 Cr1st1one, Aug 31, 2013
    Last edited: Aug 31, 2013
    (OP)
    I've even removed the HDD, same result. I try to install clean OS. The BSOD only says that "Your PC ran into a problem and need to restart. We're just collecting some error info, and the we'll restart for you". That's all, no error code.. no dump file.
     
  12. yahyoh

    yahyoh MDL Member

    Dec 6, 2012
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    dude did u checked MD5 and SAH-1 if they are matched ? maybe u have bad download :dontgetit:
     
  13. Cr1st1one

    Cr1st1one MDL Novice

    Jul 27, 2009
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    I've tried installing Windows 8.1 from the first builds... doesn't enter the setup.
     
  14. yahyoh

    yahyoh MDL Member

    Dec 6, 2012
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    r u using IDE or AHCI ?
     
  15. Cr1st1one

    Cr1st1one MDL Novice

    Jul 27, 2009
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    The HDD it's on SATA port, but i think the DVD-RW is on IDE. Anyway... i've disconnected any of these...same result. In BIOS, you can't even change settings like these.
     
  16. okatomy

    okatomy MDL Novice

    Aug 14, 2009
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    #16 okatomy, Aug 31, 2013
    Last edited: Aug 31, 2013
    your Laptop has an very bad Plattform Chipset from SiS (they dont even produce chipsets anymore)
    SiS always known for bad performance and incompatibility.
    you wont find an AHCI option.


    i think your out of luck with this machine and 8.1 , sorry.
     
  17. yahyoh

    yahyoh MDL Member

    Dec 6, 2012
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    if u removed the hdd and u still get BOSD maybe ur bios not compatible with W 8.1 or some setting in bios causing the problem o_O or maybe RAM issue ? :(
     
  18. jessecej

    jessecej MDL Novice

    Aug 9, 2012
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    Do you happen to be using a Ralink 802.11n Wireless Card, can also be known as other names, but use that chipset... I had many problems with BSOD during install because of this card.
     
  19. Cr1st1one

    Cr1st1one MDL Novice

    Jul 27, 2009
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    WLan is an Atheros chipset and the Ethernet is delivered by SiS, the mainboard's producer.
     
  20. jessecej

    jessecej MDL Novice

    Aug 9, 2012
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    what I ended up doing was disabling everything I could in the bios, took out or disconnected as much as could from my PC ... then did a reinstall.... it installed with out any error... slowly I re-enabled things, restarting into windows each time, and as soon as I put my network card back in, bingo, it crashed.... took it out and windows would work again. So my point is, try reverse process of elimination, and see how you go. :) Hopefully that works out.