Windows 8.1 Enterprise: Graphic Problems

Discussion in 'Windows 8' started by pisthai, Jan 10, 2015.

  1. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
    7,221
    2,273
    240
    Since a few days I got an problem with Graphics. Most of the time everything is just fine, than, using an second, third or more apps, everything on display slows down, and moving the mouse or typing, each movement stacks a little (around 1 sec).

    Using an Nvidia 640GT with 2GB Memory, I updated to the latest driver: still the same, no difference!

    Scanned the machine with several AV apps, online an local, all ok NO virus, NO malware, NO trojan, just all is clean!

    Any idea what could trigger that problem?

    Thanks for any information.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. redroad

    redroad MDL Guru

    Dec 2, 2011
    5,326
    6,043
    180
    Are you using Flash and is it up to date?
     
  3. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
    7,221
    2,273
    240
    Thanks.

    No, I don't use Flash! But I installed some time ago Silverlight, may that triggers the problem?

    Anyway, I'll just look for to update Flash, if that's installed with any apps.

    And to note: The first time I was getting that problem were with VLC Player latest version a few days ago. I also received the Error Messages from Nvidia that the driver stopped to work and restarted. That still is happen sometimes even after the update to latest driver.

    In VLC Player, while an movie is running and that stacking starts, just moving the mouse a bit on the movie window and all works fine.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. bambamtusa

    bambamtusa MDL Member

    Jul 18, 2011
    105
    117
    10
    May i ask did you update your Nvidia driver with clean installation or just quick setup for protect your settings?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
    7,221
    2,273
    240
    I updated the NVidia Driver NOT Windows!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. Mr.X

    Mr.X MDL Guru

    Jul 14, 2013
    8,575
    15,646
    270
    bambamtusa has a valid point pisthai, when you update Nvidia graphics driver the installer prompts the user to choose either clean install or upgrade existing installation keeping settings.
     
  7. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
    7,221
    2,273
    240
    I used Express. Anyway, the Graphic Problem was before the update of driver and that driver update were just to see it's driver related or not. But I could run that Update again and coos Custom. Will see that works or not!
    Never had such problem before! Could be that it's related to old software from which I still use a lot, special for graphics work.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  8. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
    7,221
    2,273
    240
    OK, done! Clean install of the NVidia driver didn't changed anything! Same problem happen!

    Any more idea's? Thanks.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  9. MrMagic

    MrMagic MDL Guru

    Feb 13, 2012
    6,015
    4,148
    210
    Doesn't sound like a graphics problem, if it was, it would happen with just one app open

    Do a memtest86 and a HDD chkdsk
     
  10. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
    7,221
    2,273
    240
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  11. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
    7,221
    2,273
    240
    Both I used the last few days already and shown: NOTHING! As I wrote in the other post, Process Lasso found the file who triggered the problem and I deleted that.

    By the way, the file dwm.exe were located at: \users\{user}\AppData\Local\Temp
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  12. Tito

    Tito Super Mod / Adviser
    Staff Member

    Nov 30, 2009
    18,681
    18,589
    340
    #13 Tito, Jan 11, 2015
    Last edited: Jan 11, 2015
    @pisthai

    Desktop Window Manager (dwm.exe) is a part of Windows which should be present in Windows\system32.

    :g:
     
  13. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
    7,221
    2,273
    240
    Is there as well!! The one I delete were in \users\{user}\AppData\Local\Temp

    Since that file is deleted, no more stacks!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  14. Mr.X

    Mr.X MDL Guru

    Jul 14, 2013
    8,575
    15,646
    270
    Question is, is it supposed to be at that location too? Perhaps a malware?
     
  15. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
    7,221
    2,273
    240
    Simply answer: YES!

    I checked before deleting with Virustotal and that shown 36 of 56 as infected!

    I'm just wonder why the Virus scan's over the last few day's didn't found it?! The location at \users\{user}\AppData\Local\Temp is inside the hidden folder AppData and may were not checked even I selected ALL files to be checked?!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  16. Mr.X

    Mr.X MDL Guru

    Jul 14, 2013
    8,575
    15,646
    270
    Because as I already said and there are many pages talking about it (even Symantec) A/V software is a dying industry...
    Malware detection is not a good approach anymore, it's not suffice for a tight security model, the model has to be in a layered fashion.
     
  17. Maragaret47

    Maragaret47 MDL Novice

    Dec 29, 2014
    1
    0
    0
    Video cards are responsible for creating the graphics you can see in the computer screen. If the graphic cards are not installed or updated it can not work very well and has a little functionality. So it is very important to update or install Graphic Driver.
     
  18. LiteOS

    LiteOS Windowizer

    Mar 7, 2014
    2,207
    980
    90
    check with process hacker what is using cpu too much

    check which threads running