I've started to come up against a problem at work due to the new ability to use a Microsoft account to login to windows 8. I often have to test PCs when customers return them with alleged faults for a well known company, but frequently the person returning the machine is not the user /only user. This hasn't been a problem until now as there are lots of Windows password removal tools including some free programs but now I'm starting to encounter Microsoft account passwords which cannot be reset in the same way a local password can. Having had a good look out there I can find only one title that claims to do it called "Reset Windows Password" by "Top Password Software inc." They say "The cached passwords are stored as hashes in the local system registry, so it is difficult to crack or recover the original password. However, it’s possible to update the cached password hash using a new password, so you can log in the system with a new password in case your actual Hotmail password is lost or forgotten. Reset Windows Password is the right software which can help you easily reset Microsoft account password by running from a bootable CD or USB drive." Problem is the company actually has this site blocked by its content filtering software and the rules state that the company expenses account can only be used through the company Internet connection by the designated employee. I suppose you could loosely say I am trying to manipulate windows so I can turn the MS A/C into a local A/C stripped of its personalised attributes. I can request this site be taken off the blacklist but the process takes 4-8 weeks and I am getting 2-3 a day which is causing me a backlog. I have tried proxies but they are all blocked and wouldn't be a good idea when using a credit card anyway. So can anyone advise me how I could remove/find this type of password manually or any other software they know of retail or freeware? Many Thanks.