Windows 8 Recovery on a brand new Windows 8 Acer PC that suffered a powercut.

Discussion in 'Windows 8' started by Deja-Vu, Oct 1, 2013.

  1. Deja-Vu

    Deja-Vu MDL Junior Member

    Sep 3, 2009
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    Bought a brand new Windows 8 system on Wednesday of last week and had a little play with it.
    Whilst using it, I suffered a powercut and had no time to create the Recovery DVD's.

    I'm now faced with this on every boot -
    2013-09-30 21.34.50.jpg

    With Secure Boot disabled I get this -
    2013-09-30 21.40.38.jpg

    My question is, if I create a Windows 8 Core USB drive can I recover the system from the Recovery Partition supplied by Acer somehow? Or am I completely screwed?

    Ideally, if I install the Core version to the Drive C, would I be able to recover using the Advanced Startup Options.
    or can I install the Core Version, activate UEFI BIOS again and it'll activate a new install of Windows 8 Core - and the Recovery Partition is then rendered useless?

    Help appreciated.
     
  2. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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    #2 coleoptere2007, Oct 1, 2013
    Last edited: Oct 1, 2013
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  3. urie

    urie Moderator
    Staff Member

    May 21, 2007
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    #3 urie, Oct 1, 2013
    Last edited: Oct 1, 2013
    It seems you cannot get into windows to start recovery software try this.

    Recovering from the hard drive during startup
    To reinstall Windows and all pre-installed software and drivers:

    1 Turn on your computer, then press <Alt> + <F10> during startup to open Acer eRecovery Management.
     
  4. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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    Oops, sorry for my bad info I didn't saw that he couldn't start windows. o_O
     
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  5. Deja-Vu

    Deja-Vu MDL Junior Member

    Sep 3, 2009
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    <Alt> + <F10> Acer eRecovery Management is no longer available in Windows 8 due to this UEFI Firmware business.
    The only other option I have been given is to try and create a USB Recovery drive from a working version of Windows 8 and boot from it and see if the eRecovery is available from the menu it brings up.
     
  6. murphy78

    murphy78 MDL DISM Enthusiast

    Nov 18, 2012
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    We're pretty smart here, but serious problems like this on retail purchases should probably be spent on the phone with someone from Acer Tech Support.
    Try to find a "Contact Us" link or tech support link on their website...
     
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  7. Deja-Vu

    Deja-Vu MDL Junior Member

    Sep 3, 2009
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    Been on to Acer and they RMA'd it. I was hoping the smart people could solve it before I sent it back. ;)
    Apparently, can be fixed with the original Recovery DVD's/Partition, but not possible to boot to it in this state.

    But seems like it's too serious an issue. Thanks for the replies lads!