Windows 8 update error

Discussion in 'Windows 8' started by maddog0266, Jan 19, 2013.

  1. maddog0266

    maddog0266 MDL Expert

    Apr 26, 2011
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    Three new updates this morning had error on all three then rebooted and one installed the other two did not. can not find what is causing the error. Using Windows x86 ver. The updates are KB2742616 and KB2796069.

    Anyone one else have these errors and what maybe the fix.
     
  2. NICK@NUMBER11

    NICK@NUMBER11 MDL Expert

    Mar 23, 2010
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    I would check your system files by doing this

    Open an elevated command prompt (Win + X) and typing: sfc /scannow

    let is run, if it finds some system file errors it will correct them... :animatedwink:
     
  3. rrohela

    rrohela MDL Expert

    Sep 1, 2009
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    Try windows troubleshooter...

    Go to control panel>>Click "Find & Fix Problem"
    In left panel choose "View All" & click "windows update" & follow prompts...
     
  4. maddog0266

    maddog0266 MDL Expert

    Apr 26, 2011
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    Still same error. The error number is 80073712 or dt000

    No info on MS site
     
  5. ace2

    ace2 Guest

    Open Command Prompt as Admimistrator & Use cmds

    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    Update again.;)
     
  6. maddog0266

    maddog0266 MDL Expert

    Apr 26, 2011
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    How long does this process take. I am on the first one and still at 20%
     
  7. Snuffy

    Snuffy MDL Expert

    Jan 7, 2008
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    check an see if you still have a KMS host set .....
    clear the host for windows and office then update.
     
  8. ace2

    ace2 Guest

    @maddog0266 IT takes a bit of time.:tea:
     
  9. maddog0266

    maddog0266 MDL Expert

    Apr 26, 2011
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    Tried it and still does not work. I dont get it. I have Windows 8 with WMC. No KMS.
     
  10. rrohela

    rrohela MDL Expert

    Sep 1, 2009
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    Welcome to "Windows 8 Update problems, Not easy to resolve Club". I faced problem with update too & even posted issue with MS.. They collected logs but after 2-3 months no solid solution given...
     
  11. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    The error code: 80073712 is an quite old one which goes back to Vista.

    You could try the following:
    • open Administrative Tools/Services seach for Windows Update service and stop it
    • got to: c:\windows\SoftwareDistribution and delete all files an folders
    • go back to Administrative Tools/Services and restart Windows Update service
    • manual run Update Services
    That could help. The deleted Folders etc. will be rebuild while restarting the Windows Update service.
     
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  12. maddog0266

    maddog0266 MDL Expert

    Apr 26, 2011
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    Ok I am trying this right now will let you know what happens.
     
  13. maddog0266

    maddog0266 MDL Expert

    Apr 26, 2011
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    Still same error.
    I was reading MS tech forum for this error. I have tried what they said to do.
    They said if those things dont work that the only thing I can do is reinstall OS.
    And yes it is from the days of Vista and there has been a few others that have come across this same error. Everything still works find and other updates still install fine with no errors only those two cause the problem. The two updates are KB2742616 and KB2796096.
    Had another update KB2267602 install fine today.
    Would really like to know why those two dont want to install.
    Does anyone know if there is a way to do a direct download and install of those two updates.
    Also does anyone here know how one can remove IE. I dont use it and sometime it opens when I open something in outlook.
    I know that one of those updates is for IE.
     
  14. BTOR

    BTOR MDL Addicted

    Nov 18, 2009
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    #14 BTOR, Jan 21, 2013
    Last edited by a moderator: Apr 20, 2017
    Admin - CMD

    Code:
    dism /online /Disable-Feature /FeatureName:Internet-Explorer-Optional-amd64
    Note:you will need IE to acess few of their resources.
     
  15. maddog0266

    maddog0266 MDL Expert

    Apr 26, 2011
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    Yes have checked this and tried but still no go.
    I guess the only thing I can try next to reinstalling is to do the in-place-upgrade.
    I will give that a try in the morning I guess
     
  16. rrohela

    rrohela MDL Expert

    Sep 1, 2009
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    #17 rrohela, Jan 21, 2013
    Last edited: Jan 21, 2013
    I faced problems with updates. One got solved then another failed.. On few installations never faced such problem but on some even WMC update failed... So to get rid of, i downloaded all updates offline & then integrate all those to image. Till date not faced any problem with new updates...
    It would be better to integrate all updated before reinstall...

    Use http://forums.mydigitallife.net/threads/36058-Windows-Download-Integrator to integrate updates..
     
  17. maddog0266

    maddog0266 MDL Expert

    Apr 26, 2011
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    Still error.
    I dont get it. What is going on with these two updates.
     
  18. rrohela

    rrohela MDL Expert

    Sep 1, 2009
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    Event log must have event for this, post those logs here & M$ site... Might possible that logs will reveal the real problem..
     
  19. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    Just curious: Have you updated your BIOS to latest available?

    Also: What's about the Driver used: Microsoft or MB/Laptop manufacturer?
     
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