windows folders not opening correctly

Discussion in 'Windows 8' started by mnl231, Sep 30, 2013.

  1. mnl231

    mnl231 MDL Novice

    Jun 20, 2011
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    In the last few days I've noticed a problem when opening folders, sometimes when I open one the navigation pane doesn't open correctly and I'm missing folders and the whole of This pc. other times I'm not getting icons for files and folders.

    You can see what I mean in the images below
    Untitled-1.jpg
    Untitled-2.jpg

    I have tried running my antivirus in a full scan and I have also tried malwarebytes, and CCleaner but to no avail. Oh I have also tried SFC /scannow which came up with errors but couldn't repair them and I am not sure what to do with that information should I be in safemode when running it?

    Can someone help please?
     
  2. endbase

    endbase MDL Guru

    Aug 12, 2012
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    If sfc /scannow report errors it repairs them for you on reboot
     
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  3. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    It will repair some but all! It's NOT mandatory that ALL errors will be repaired after sfc /scannow!
     
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  4. KNARZ

    KNARZ MDL Addicted

    Oct 9, 2012
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  5. mnl231

    mnl231 MDL Novice

    Jun 20, 2011
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    Thanks but The sfc /scannow I have restarted numerous times and tried in safe mode but nothing has changed still have the same problem.

    Thanks KNARZ I've just tried what you suggested but I am still getting the issues.
     
  6. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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    Try refreshing you pc it's an option (you need the dvd used for installation), do a backup of your personal files before.
     
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  7. mnl231

    mnl231 MDL Novice

    Jun 20, 2011
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    I've tried doing an update over the top of 8.1 instead so that I could keep my files but still have the same problem, the reason I didn't do a refresh is that due to my interests I have waaay to much stuff on here to be able to back up at the moment.
     
  8. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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    Could you post a screenshot of the errors generated by sfc /scannow ?
     
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  9. murphy78

    murphy78 MDL DISM Enthusiast

    Nov 18, 2012
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    I believe if you boot into win8.1 setup and choose the "Repair your computer" option, you can fix this.
    I'm not certain how it works, sorry, but worth a try...
     
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  10. MrMagic

    MrMagic MDL Guru

    Feb 13, 2012
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    Delete thumbnail and icon cache

    Make sure there is not any corrupted files inside one of the library folders

    Make sure Explorer is not running as Admin, open task manager and right click explorer > restart
     
  11. mnl231

    mnl231 MDL Novice

    Jun 20, 2011
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    #11 mnl231, Oct 2, 2013
    Last edited: Oct 2, 2013
    (OP)
    When I goto open the log file created by sfc /scannow it comes up access denied then opens up a blank notepad file.

    I've tried the thumbnail and icon cache thing, I've looked into windows error reporting this afternoon and there is a lot of errors picked up by that mainly DistributedCom 10010, but a load of services failed to start.
     
  12. MrMagic

    MrMagic MDL Guru

    Feb 13, 2012
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    I've got a load of DistributedCOM entries too, all from Bing Weather app and Twitter app

    Run the refresh feature, it'll keep your files and clean install windows but you'll have to reinstall your programs