Windows Support told me "Just Figure it Out"

Discussion in 'Windows 10' started by indn1, Oct 21, 2016.

  1. indn1

    indn1 MDL Novice

    Oct 21, 2016
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    Ok, The last win 10 home "update" crashed my system. So I went for clean install. My disk DSP OEI DVD is scrathed.So I downloaded the Iso with thair "Creator" and it kept wanting a driver during the install. Chated with Support about 4 Hours trying to get the problem fixed. They finaly told me to figure it out. I have a Ggigabyte Motherbord Disk and a AMD driver disk. Worked hours trying to find a driver. But nothing works. Hope maby someone here has any ideas???
     
  2. OldMX

    OldMX MDL Senior Member

    Jul 30, 2009
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    #2 OldMX, Oct 21, 2016
    Last edited: Oct 21, 2016
    If you are installing with USB drive, when prompted for driver, click Cancel. Once you are at the welcome screen again, insert the USB drive to a different USB port. Then click Install Now to install, otherwise burn the iso to dvd and install from it.
     
  3. indn1

    indn1 MDL Novice

    Oct 21, 2016
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    OK thanck will try that now.
     
  4. Hearsepilot

    Hearsepilot MDL Novice

    Aug 31, 2009
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    Are you trying this with your USB device plugged into a USB3 port, if so swap to a USB2 port and retry
     
  5. Garbellano

    Garbellano MDL Addicted

    Aug 13, 2012
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    so, did you figure it out or not?
     
  6. lobo11

    lobo11 TOMAHAWK CHOP

    Feb 16, 2012
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    BRB, got to call the Don:eek:
     
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  7. pf100

    pf100 MDL Addicted

    Oct 22, 2010
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    Don't feel alone. We're all having to "figure it out." Also, it would help tremendously if you would give your system specs when you ask a question like this. What cpu do you have? What motherboard? USB 2 or 3? Your question, without such information, is like say you have a BMW car that doesn't run and asking what's wrong.
     
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  8. PhaseDoubt

    PhaseDoubt MDL Expert

    Dec 24, 2011
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    I've never been told that per se, but that's essentially the way most of my calls have ended.