Windows Update fails (stuck) with Insider Preview

Discussion in 'Windows 10' started by barev, Jan 31, 2020.

  1. barev

    barev MDL Novice

    Dec 26, 2015
    3
    1
    0
    Hello,

    I have a windows 10 install where I have entered the Windows Insider program (fast ring).
    The installation is currently Microsoft Windows 10 Enterprise 10.0.19018 N/A Build 19018. I am stuck on this version as any update for any newer Insider Preview version never finishes successfully, it just gets stuck at around 31%.
    I have tried the following:

    Using Windows Update - not successful
    Using WuMgr (github.com / DavidXanatos / wumgr) - not successful
    Creating an ISO from the UUP and running the setup from ISO (not booting from ISO) - not successful
    Creating an ISO from ESD and running the setup from ISO (not booting from ISO) - not successful

    Any idea how I can progress out of this situation without clean install (I do not want to wipe out all my apps, settings etc. as there are some sensitive applications installed that are not easy to re-install)

    Posting a log file from the last attempt

    Code:
    2020.01.30 19:31:37.9468854 11472 1984  UDP             Deployment job Id 0CDEE279-041F-4E2A-81B2-C993F1B1CCAB : FinalRelease for deployment job.
    2020.01.30 19:31:37.9468962 11472 1984  UDP             Deployment job Id 0CDEE279-041F-4E2A-81B2-C993F1B1CCAB : WaitForEnd invoked for deployment job. Beginning the wait now!
    2020.01.30 19:31:37.9469096 11472 1984  UDP             Deployment job Id 0CDEE279-041F-4E2A-81B2-C993F1B1CCAB : WaitForEnd for deployment job completed. Job state = Complete
    2020.01.30 19:31:37.9470454 11472 1984  Agent           Install updates CallerId = Microsoft Defender Antivirus (77BDAF73-B396-481F-9042-AD358843EC24)
    2020.01.30 19:31:37.9484903 11472 1984  IdleTimer       WU operation (CDeployCall::Init ID 45, operation # 225) stopped; does not use network; is not at background priority
    2020.01.30 19:41:37.9760818 11472 4880  Agent           Earliest future timer found:
    2020.01.30 19:41:37.9761063 11472 4880  Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2020-01-30 21:00:58, not idle-only, not network-only
    2020.01.30 19:41:38.9798883 11472 11424 Shared          UninitializeSUS
    2020.01.30 19:41:38.9798927 11472 11424 Misc            CSusClientGlobal::DoServicePreShutdown
    2020.01.30 19:41:38.9801603 11472 11424 IdleTimer       Idle timer disabled in preparation for service shutdown
    2020.01.30 19:41:38.9801691 11472 11424 Misc            WUTaskManager uninit
    2020.01.30 19:41:38.9801847 11472 11424 Agent           Earliest future timer found:
    2020.01.30 19:41:38.9801985 11472 11424 Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2020-01-30 21:00:58, not idle-only, not network-only
    2020.01.30 19:41:38.9845149 11472 11424 Misc            CreateSessionStateChangeTrigger, TYPE:2, Enable:No
    2020.01.30 19:41:38.9845222 11472 11424 Misc            CreateSessionStateChangeTrigger, TYPE:4, Enable:No
    2020.01.30 19:41:38.9874464 11472 11424 Misc            Agent uninit
    2020.01.30 19:41:38.9903889 11472 11424 Misc            Reporter uninit
    2020.01.30 19:41:38.9909643 11472 11424 Misc            network cost manager uninit
    2020.01.30 19:41:38.9910009 11472 11424 Misc            Eventer uninit
    2020.01.30 19:41:40.0074044 11472 11424 Misc            ServiceManager uninit
    2020.01.30 19:41:40.0076375 11472 11424 Misc            PersistentTimeoutScheduler uninit
    2020.01.30 19:41:40.0076433 11472 11424 Misc            datastore uninit
    2020.01.30 19:41:40.0365861 11472 11424 Misc            setting cache uninit
    2020.01.30 19:41:40.0365886 11472 11424 Misc            security checker uninit
    2020.01.30 19:41:40.0365923 11472 11424 Misc            Test Hook uninit
    2020.01.30 19:41:40.0365938 11472 11424 Misc            IdleTimer uninit
    2020.01.30 19:41:40.0369499 11472 11424 Shared          * END * Service exit Exit code = 0x240001
    2020.01.30 20:25:32.0219942 716   2940  Shared          * START * Service startup
    2020.01.30 20:25:32.0362022 716   2940  Shared          InitializeSus
    2020.01.30 20:25:32.0369971 716   2940  IdleTimer       Non-AoAc machine.  Aoac operations will be ignored.
    2020.01.30 20:25:32.0372228 716   2940  Agent           WU client version 10.0.19018.1
    2020.01.30 20:25:32.0377524 716   2940  Agent           SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
    2020.01.30 20:25:32.0378659 716   2940  Agent           Base directory: C:\WINDOWS\SoftwareDistribution
    2020.01.30 20:25:32.0386335 716   2940  Agent           Datastore directory: C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb
    2020.01.30 20:25:32.0398577 716   2940  DataStore       JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
    2020.01.30 20:25:32.0710725 716   2940  Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
    2020.01.30 20:25:32.0712065 716   2940  Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
    2020.01.30 20:25:32.0728163 716   2940  Shared          Network state: Connected
    2020.01.30 20:25:32.6114432 716   2940  Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
    2020.01.30 20:25:32.6114553 716   2940  Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
    2020.01.30 20:25:32.6114641 716   2940  Shared          Power status changed
    2020.01.30 20:25:32.6153791 716   2940  Agent           Initializing global settings cache
    2020.01.30 20:25:32.6153868 716   2940  Agent           WSUS server: (null)
    2020.01.30 20:25:32.6153887 716   2940  Agent           WSUS status server: (null)
    2020.01.30 20:25:32.6153936 716   2940  Agent           Alternate Download Server: (null)
    2020.01.30 20:25:32.6153952 716   2940  Agent           Fill Empty Content Urls: No
    2020.01.30 20:25:32.6154008 716   2940  Agent           Target group: (Unassigned Computers)
    2020.01.30 20:25:32.6154023 716   2940  Agent           Windows Update access disabled: No
    2020.01.30 20:25:32.6154039 716   2940  Agent           Do not connect to Windows Update Internet locations: No
    2020.01.30 20:25:32.6173924 716   2940  Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2020-01-30 21:00:58, not idle-only, not network-only
    2020.01.30 20:25:32.6253281 716   2940  Agent           Initializing Windows Update Agent
    2020.01.30 20:25:32.6255137 716   2940  Agent           CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
    2020.01.30 20:25:32.6260588 716   2940  IdleTimer       IdleTimer::NetworkStateChanged. Network connected? Yes
    2020.01.30 20:25:32.6285827 716   8088  DownloadManager Received power state change notification: Old: <unknown>; New: AC.
    2020.01.30 20:25:32.6285851 716   8088  DownloadManager Power state changed from <unknown> to AC.
    2020.01.30 20:25:32.8909842 716   8152  WIL             *FAILED* [80070002] file = onecore\enduser\windowsupdate\client\engine\handler\osdeployment\installer\osinstaller.cpp, line = 578
    2020.01.30 20:25:32.8911484 716   8152  WIL             *FAILED* [80070002] file = onecore\enduser\windowsupdate\client\engine\handler\osdeployment\handler\uhosdeployment.cpp, line = 452
    2020.01.30 20:25:32.8934084 716   8152  WIL             *FAILED* [80070002] file = onecore\enduser\windowsupdate\client\engine\agent\updatemanager.cpp, line = 13616
    2020.01.30 20:25:32.8938310 1464  5984  ComApi          *FAILED* [80070002] ISusInternal:: IsCommitRequired
    2020.01.30 20:25:32.8941518 1464  5984  ComApi          Reloading CUpdate B339E762-D558-4DC8-AD63-581DCAB5EF46.1 from datastore...
    2020.01.30 20:25:33.0882710 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.0943553 1464  5984  ComApi          Byte length of the input buffer for deserialization: 1423929
    2020.01.30 20:25:33.1289251 1464  5984  ComApi          Deserialized installable update Windows 10 Insider Preview 10.0.19551.1005 (rs_prerelease), UpdateID = {B339E762-D558-4DC8-AD63-581DCAB5EF46.1}, CallbackInfo cookie length = 0
    2020.01.30 20:25:33.1649036 1464  5984  ComApi          Reload successful, UpdateID =  B339E762-D558-4DC8-AD63-581DCAB5EF46.1, CallbackInfo cookie length = 0, Current deployment action = 1, New deployment action = 1
    2020.01.30 20:25:33.1709934 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1713256 1464  5984  ComApi          Byte length of the input buffer for deserialization: 51160
    2020.01.30 20:25:33.1745018 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1747394 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1750060 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1752292 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1754683 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1756831 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1759259 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1761317 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1763894 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1766141 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1768631 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1770972 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1773488 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1775820 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1778554 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1779262 1464  5984  ComApi          Deserialized installable update Security Intelligence Update for Windows Defender Antivirus - KB2267602 (Version 1.309.32.0), UpdateID = {39406270-8122-4FD5-9813-EFE107684BD8.200}, CallbackInfo cookie length = 0
    2020.01.30 20:25:33.1812815 1464  5984  ComApi          Reloading CUpdate 39406270-8122-4FD5-9813-EFE107684BD8.200 from datastore...
    2020.01.30 20:25:33.1855898 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1861069 1464  5984  ComApi          Byte length of the input buffer for deserialization: 51160
    2020.01.30 20:25:33.1882143 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1883844 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1885791 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1887522 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1889454 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1891348 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1893220 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1894989 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1896802 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1898644 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1900411 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1902148 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1904097 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1905756 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1907733 1464  5984  ComApi          Deserializing update from serialized BSTR.
    2020.01.30 20:25:33.1908301 1464  5984  ComApi          Deserialized installable update Security Intelligence Update for Windows Defender Antivirus - KB2267602 (Version 1.309.32.0), UpdateID = {39406270-8122-4FD5-9813-EFE107684BD8.200}, CallbackInfo cookie length = 0
    2020.01.30 20:25:33.1908587 1464  5984  ComApi          Reload successful, UpdateID =  39406270-8122-4FD5-9813-EFE107684BD8.200, CallbackInfo cookie length = 0, Current deployment action = 1, New deployment action = 1
    2020.01.30 20:25:33.4820521 1464  7396  ComApi          Serializing CUpdate B339E762-D558-4DC8-AD63-581DCAB5EF46.1
    2020.01.30 20:25:33.5006447 1464  7396  ComApi          Update serialization complete. BSTR byte length = 1423929, CallbackInfo cookie length = 0
    2020.01.30 20:25:33.5201647 1464  7396  ComApi          Serializing CUpdate 39406270-8122-4FD5-9813-EFE107684BD8.200
    2020.01.30 20:25:33.5217472 1464  7396  ComApi          Update serialization complete. BSTR byte length = 51160, CallbackInfo cookie length = 0
    2020.01.30 20:48:14.0081638 716   8152  Agent           Earliest future timer found:
    2020.01.30 20:48:14.0081911 716   8152  Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2020-01-30 21:00:58, not idle-only, not network-only
    2020.01.30 20:48:15.0125803 716   2940  Shared          UninitializeSUS
    2020.01.30 20:48:15.0125831 716   2940  Misc            CSusClientGlobal::DoServicePreShutdown
    2020.01.30 20:48:15.0125848 716   2940  IdleTimer       Idle timer disabled in preparation for service shutdown
    2020.01.30 20:48:15.0125910 716   2940  Misc            WUTaskManager uninit
    2020.01.30 20:48:15.0125989 716   2940  Agent           Earliest future timer found:
    2020.01.30 20:48:15.0126083 716   2940  Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2020-01-30 21:00:58, not idle-only, not network-only
    2020.01.30 20:48:15.0187976 716   2940  Misc            CreateSessionStateChangeTrigger, TYPE:2, Enable:No
    2020.01.30 20:48:15.0188021 716   2940  Misc            CreateSessionStateChangeTrigger, TYPE:4, Enable:No
    2020.01.30 20:48:15.0222103 716   2940  Misc            Agent uninit
    2020.01.30 20:48:15.0247838 716   2940  Misc            Reporter uninit
    2020.01.30 20:48:15.0248766 716   2940  Misc            network cost manager uninit
    2020.01.30 20:48:15.0249008 716   2940  Misc            Eventer uninit
    2020.01.30 20:48:16.0362425 716   2940  Misc            ServiceManager uninit
    2020.01.30 20:48:16.0364303 716   2940  Misc            PersistentTimeoutScheduler uninit
    2020.01.30 20:48:16.0364407 716   2940  Misc            datastore uninit
    2020.01.30 20:48:16.0795375 716   2940  Misc            setting cache uninit
    2020.01.30 20:48:16.0795398 716   2940  Misc            security checker uninit
    2020.01.30 20:48:16.0795448 716   2940  Misc            Test Hook uninit
    2020.01.30 20:48:16.0795460 716   2940  Misc            IdleTimer uninit
    2020.01.30 20:48:16.0803980 716   2940  Shared          * END * Service exit Exit code = 0x240001
    2020.01.30 20:52:16.5693513 892   6380  Shared          * START * Service startup
    2020.01.30 20:52:16.5854459 892   6380  Shared          InitializeSus
    2020.01.30 20:52:16.5861541 892   6380  IdleTimer       Non-AoAc machine.  Aoac operations will be ignored.
    2020.01.30 20:52:16.5863723 892   6380  Agent           WU client version 10.0.19018.1
    2020.01.30 20:52:16.5868593 892   6380  Agent           SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
    2020.01.30 20:52:16.5869680 892   6380  Agent           Base directory: C:\WINDOWS\SoftwareDistribution
    2020.01.30 20:52:16.5877844 892   6380  Agent           Datastore directory: C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb
    2020.01.30 20:52:16.5889871 892   6380  DataStore       JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
    2020.01.30 20:52:16.6210625 892   6380  Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
    2020.01.30 20:52:16.6212348 892   6380  Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
    2020.01.30 20:52:16.6226994 892   6380  Shared          Network state: Connected
    2020.01.30 20:52:17.1301858 892   6380  Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
    2020.01.30 20:52:17.1301977 892   6380  Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
    2020.01.30 20:52:17.1302060 892   6380  Shared          Power status changed
    2020.01.30 20:52:17.1339083 892   6380  Agent           Initializing global settings cache
    2020.01.30 20:52:17.1339163 892   6380  Agent           WSUS server: (null)
    2020.01.30 20:52:17.1339183 892   6380  Agent           WSUS status server: (null)
    2020.01.30 20:52:17.1339231 892   6380  Agent           Alternate Download Server: (null)
    2020.01.30 20:52:17.1339249 892   6380  Agent           Fill Empty Content Urls: No
    2020.01.30 20:52:17.1339304 892   6380  Agent           Target group: (Unassigned Computers)
    2020.01.30 20:52:17.1339320 892   6380  Agent           Windows Update access disabled: No
    2020.01.30 20:52:17.1339337 892   6380  Agent           Do not connect to Windows Update Internet locations: No
    2020.01.30 20:52:17.1361834 892   6380  Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2020-01-30 21:00:58, not idle-only, not network-only
    2020.01.30 20:52:17.1436324 892   6380  Agent           Initializing Windows Update Agent
    2020.01.30 20:52:17.1437876 892   6380  Agent           CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
    2020.01.30 20:52:17.1442111 892   6380  IdleTimer       IdleTimer::NetworkStateChanged. Network connected? Yes
    2020.01.30 20:52:17.1471751 892   9512  DownloadManager Received power state change notification: Old: <unknown>; New: AC.
    2020.01.30 20:52:17.1471781 892   9512  DownloadManager Power state changed from <unknown> to AC.
    2020.01.30 20:52:17.4729558 892   7256  WIL             *FAILED* [80070002] file = onecore\enduser\windowsupdate\client\engine\handler\osdeployment\installer\osinstaller.cpp, line = 578
    2020.01.30 20:52:17.4731967 892   7256  WIL             *FAILED* [80070002] file = onecore\enduser\windowsupdate\client\engine\handler\osdeployment\handler\uhosdeployment.cpp, line = 452
    2020.01.30 20:52:17.4760992 892   7256  WIL             *FAILED* [80070002] file = onecore\enduser\windowsupdate\client\engine\agent\updatemanager.cpp, line = 13616
    2020.01.30 20:52:17.4766302 10792 4588  ComApi          *FAILED* [80070002] ISusInternal:: IsCommitRequired
    
     
  2. LittlePro

    LittlePro MDL Member

    Jan 19, 2017
    225
    46
    10
  3. barev

    barev MDL Novice

    Dec 26, 2015
    3
    1
    0
    Thanks for the suggestion, tried that with no change for the update. Any idea what this error means:

    2020.01.30 20:25:32.8909842 716 8152 WIL *FAILED* [80070002] file = onecore\enduser\windowsupdate\client\engine\handler\osdeployment\installer\osinstaller.cpp, line = 578
    2020.01.30 20:25:32.8911484 716 8152 WIL *FAILED* [80070002] file = onecore\enduser\windowsupdate\client\engine\handler\osdeployment\handler\uhosdeployment.cpp, line = 452
    2020.01.30 20:25:32.8934084 716 8152 WIL *FAILED* [80070002] file = onecore\enduser\windowsupdate\client\engine\agent\updatemanager.cpp, line = 13616
    2020.01.30 20:25:32.8938310 1464 5984 ComApi *FAILED* [80070002] ISusInternal:: IsCommitRequired
     
  4. LittlePro

    LittlePro MDL Member

    Jan 19, 2017
    225
    46
    10
    #4 LittlePro, Feb 6, 2020
    Last edited: Feb 6, 2020
    1.
    It was just a scan & not supposed to make any repairs / corrections. Was it 100% clean as shown in the Image ?

    " No component store corruption detected! The operation completed successfully. "

    Not sure ? Run the command again & let it complete.

    2.
    It tells about the failing of Update with the Windows Update : Error Code '' 0x80070002 ''
     
  5. LittlePro

    LittlePro MDL Member

    Jan 19, 2017
    225
    46
    10
    #5 LittlePro, Feb 9, 2020
    Last edited: Feb 19, 2020 at 14:23
    Don't know where you have got stuck!
    Most of the Windows Update problems can be easily dealt with if its related to component corruption.
    For eg.
    Code:
    DISM /Online /Cleanup-Image /RestoreHealth