That is running a little on the warm side. If you have some heat sink paste, I would remove the heat sink and put some new good heat sink paste on to the CPU and GPU tops then re seat the heat sink. Remember to clean off the old paste, it will be dry. Then you should see the temp come down. That CPU has one on top of the other if I am not mistaken. Is your CPU an AMD or Intel. I know they came with both. AMD runs hotter then the Intel does. When you remove the heat sink make note of what colour and how soft the paste is on both the CPU and GPU. And don't over tighten the screws, just make sure they are seated then give it a little bit more of a turn. Over doing the screws can crack the board and even thought there is nothing around the screw holes the board will still keep cracking from temperature changes. Have seen that happen on motherboards.
Well ... For us send the computer for security, we have to pay another 60 €. What they told me (acer service) by phone is that the computer has to take the system with which it was purchased. So ... Today I will replace the thermal paste on CPU and GPU.
I thought every acer machines come with D2D recovery and a recovery partition? Did you tried that or you re-partitioned the disk?
I dont think he left the recovery partition and if he did then he still has to have the core files for the OS that was on the system to recover it.
I am here to confirm DaveJoker's words. Have almost the same laptop (E1-571G is similar to V3-571G) and the same "sudden shutdowns" problem! My computer is new, less than one month of usage: no dust, no old thermal grease. BIOS version is v2.14 , the same version as yours. Here is what I have found out after a few days of testing: This problem does not occur while using Windows 8 - because of UEFI mode, but occurs while using Windows 7 - because of Legacy BIOS mode. Even when you are running Memtest for a long time (from Legacy BIOS mode) with a good RAM which was carefully tested on another computer before, sudden shutdowns are still there. This problem is only partially caused by temperature. For example, you could use a laptop at CPU 50-55 ºC for 15-30 minutes without any problem, and then it shutdowns suddenly at the same temperature. But if you do not use, laptop stays on 40 ºC and does not shutdown even after 1 hour. I believe that the problem lies in the overheat protection mechanism of Legacy BIOS. The problem could be caused by incorrect reading/computation of the values of temperature sensors in some special cases. False detection of overheat If this is true, then the problem would be fixed by a next version of BIOS/UEFI , when and if it will come out.
Well,there's only one way to confirm if that's the cause,or it's just a coincidence. One of you guys just install Windows 7 in UEFI mode and see if the problem persists.
Hello I'm still doing tests. But I think I found the problem. Almost certainly a problem of compatibility. I ran the "msconfig", I hid the windows services and enable some started. At startup (ctrl + alt + del) I disabled all services. Right now I'm coming with 5h running boinc (seti @ home), with 4 cores plus GPU maximum. In total, I have enabled: Groove monitor; Hkcmd module; Broadcom; Elan; Persistence module; AVG (all services); Fast-lane; Intel turbo; NVIDIA display; I'm still trying to find what is causing the problems .... But it is not easy. Try to do this as well. We do both at the same time, we are faster.
Please tell me, as result of these actions, which services were disabled? It would be easier for me to replicate the setup if you tell me this info. I am having the same sudden shutdowns problem in Memtest (with a fine RAM of course), so it does not seem like a Windows problem. Also this "sudden shutdowns" problem is somehow affected by temperature, although not directly. At the moment, I have no better guess other than from my previous post, but I keep researching this problem.
Thank you for a tip! However, I have a brand new retail disk of Windows 7 Ultimate x64, but my computer does not want to boot from it in UEFI mode - only in Legacy BIOS mode.
That's odd - can you see if you've got an option in the boot menu to boot from a .efi file or,dunno - force the machine to go load in UEFI mode? I'll ask around a couple of guys at work that I know to have Acer's to see how they forced their machines to install W7/W8
Just finished with a clients V3-571G. This notebook has no issue with shutting down. I have pushed it up to 83C for hours. It was originally supplied with Win7x64 and is running BIOS 1.06 (20 April 2012) No UEFI Boot Support. Looking up the bios update history you could have a issue that they just haven't got the BIOS stable when they added UEFI Boot: BIOS Acer BIOS - UEFI for Windows 8 (Not for Upgrades) 2.14 4.0 MB 2013/03/05 BIOS Acer BIOS - UEFI for Windows 8 (Not for Upgrades) 2.13 4.0 MB 2013/01/29 BIOS Acer BIOS - UEFI for Windows 8 (Not for Upgrades) 2.07 4.0 MB 2012/10/29 BIOS Acer BIOS - UEFI for Windows 8 (Not for Upgrades) 2.06 4.0 MB 2012/10/22 BIOS Acer BIOS 1.13 3.8 MB 2012/10/22 BIOS Acer BIOS - UEFI for Windows 8 (Not for Upgrades) 2.04 4.0 MB 2012/10/01 BIOS Acer BIOS 1.11 3.8 MB 2012/10/01 BIOS Acer BIOS 1.10 3.8 MB 2012/09/10 BIOS Acer BIOS 1.09 6.9 MB 2012/08/20 BIOS Acer BIOS 1.08 9.5 MB 2012/07/17 BIOS Acer BIOS 1.07 6.9 MB 2012/05/21 BIOS Acer BIOS 1.06 6.9 MB 2012/04/30 BIOS Acer BIOS 1.05 6.9 MB 2012/04/20 If you have tested the latest 2.14 and you don't need UEFI boot see if it is possible to downgrade your bios to a version before UEFI. The laptop @ hand was originally RE-installed with Win7 32bit for compatibility reasons (Accounting Package/Security Dongles). I have just upgraded it to Win8 32bit without any issues. I did not update the BIOS it is still 1.06 (If works don't try fix it) If you really want to change to 32bit windows the official downloads from ACER will not Support it, Most Downloads for 64bit will include 32 bit support but for example the Chipset/Card-Reader, you may need to use google. Intel Site for 32bit chipset drivers Google Search: CardReader_Broadcom_15.4.7.1_W8x86U_A Tip if you download a 64bit driver only, replace the 64 with 86 in the filename and search Google for results from Acer
Hello. The problem remains .... the computer continues to shut itself off. How can I download the bios to a version 1.xx?
Join our mod request at this page (currently, thcmaniac and me, you are welcome to join us) Code: forums[dot]mydigitallife[dot]info/threads/7033-Insyde-bios-mod-requests/page1400 If this mod would happen, we would be able to control fan speed, set it to maximum and reduce the overall temperature.