ACER Aspire V3-571G restarts suddenly

Discussion in 'Windows 8' started by DaveJoker, Apr 7, 2013.

  1. tgquan67

    tgquan67 MDL Novice

    Aug 15, 2012
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    Yeah, I also installed latest intel HD graphics driver 2 weeks ago, and the problem hasn't gone yet. However the frequency is much lower (maybe once a week).
    How often does the problem occur on your machine @DaveJoker?
     
  2. DaveJoker

    DaveJoker MDL Junior Member

    Apr 6, 2013
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    Yap, that's it.

    In my case the machine continues to reboot suddently, but only when I'm playing AOE.
    Very strange because I am a colaborator of SETI experiences, and use BOINC with CPU and GPU all time at 100%.
    In these cases de computer doesn't reboot, but when I am playing the situation changes...
    AOE uses much less resources then BOINC with my configurations, so it stays more cooler.

    I have no idea why this situation occurs... I have no more things to try ;)


    Please, keep this topic ON.
     
  3. tgquan67

    tgquan67 MDL Novice

    Aug 15, 2012
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    Maybe waiting for a new driver?
    Or is there anyway to report this to Intel and make them do faster :|
     
  4. DaveJoker

    DaveJoker MDL Junior Member

    Apr 6, 2013
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    Maybe this is not a bad idea ...

    It will be very difficult to contact them?
     
  5. MrRockchip

    MrRockchip MDL Novice

    Nov 3, 2011
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    Intel - www[dot]intel[dot]com/p/en_US/support/contactsupport
    Acer - acer[dot]custhelp[dot]com/app/chat/pre_chat_launch/p/7026%2C7029%2C7505

    I am going to contact Acer, show them this thread, and ask them to ask programmers
    to verify the BIOS sources if there were some mistakes, as result of EFI implementation.
    Please do the same, otherwise if just one owner contacts they would not do anything.
     
  6. DaveJoker

    DaveJoker MDL Junior Member

    Apr 6, 2013
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    The fixpack to V3-571G solve something?

    I have already installed .... I do not notice differences, but the computer does not shut down yet.
     
  7. samnet

    samnet MDL Novice

    Dec 9, 2011
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    I have the same problem.I just bought this laptop and have no problem with temperature. as "bk109" mentioned, the problem is related to battery. I tested it several times.when the battery charger is plugged, there is no problem an I can work with laptop as much as I can, but when the charger is unplugged it shuts down randomly. My BIOS version is 2.14
    @DaveJoker:
    what is the patch you mentioned.I'm really suffering from this issue and need to fix it
     
  8. DaveJoker

    DaveJoker MDL Junior Member

    Apr 6, 2013
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    Install live update from ACER.
    The new patch appears.
     
  9. samnet

    samnet MDL Novice

    Dec 9, 2011
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    did it work for you? if yes what were the other changes you made in your laptop?
    I don't know how to install live update from Acer.could you explain more?
     
  10. samnet

    samnet MDL Novice

    Dec 9, 2011
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    I ran the file but there was no update for my laptop
    what should I do?