seems that the os partition cannot be accessed. Bro should try to access drive with external tools off boot and extract any valuable data if any and bite the dust. Had such version lately and a bunch of tears because a lot of work to be done again but os blabla'ed and acepted a new refresh only which led to something like a clean install. All programs were gone except some files could be found and an icon on desktop showed everything been deleted. This was not supposed to happen but sh!t happens sometimes
HINT: The recovery CMD is a bit different to the normal one. To switch to another patition it only needs to enter C:. To go deeper one will need the cd command.
His data is safe, he can just reinstall 8.1 without formatting and it will all be moved to C:\Windows.old - but he has a lot of stuff installed so we're trying to salvage that install before giving up
Unfortunately that command to revert pending etc didn't work - and me being miles away doing this over email it's not easy to know exactly what is going on his side He's given up, gonna reinstall without formatting and just copy his data over from windows.old Cheers for the help @Microsoft - Pull your F*!*!*!*ng finger out you useless T*4TS
To get this to an better end the next time, it's possible to remove updates via Win RE . Needed to figure out the correct way though ... matter of time, as always. Installed the KB2919355 in a VM, then tried to remove. First time i didn't define a scratch directory, so the removal failed miserably and led to a nice BSOD at start up . So that's the procedure, seems there is no need to navigate to any partition with that commands, only to find the Windows partition and a partition with some space left as scratch dir. To show installed packages: Code: dism /image:d:\ /get-packages Copy the unwanted package name by marking it and hit enter, paste later via right click. Remove unwanted package: Code: dism /image:d:\ /scratchdir:f:\ /remove-package /packagename:TheLongPackageNameGoesHere Reboot afterwards, during startup the package will be removed. The 'Installed Updates' feature in WU shows the success .
Having major problems now - Windows setup can see his HDD, but when he tries to install to it, it tells him it can't find the volume label or locate the volume - something along those lines, just waiting on a screen of the error to know for sure Looks like this update seriously fooked the partition up, Im not sure he's gonna be able to save his data, his HDD is 2 x SSD in RAID0
I think the update has corrupted the partition in some way, messed up the drive label, killed windows It does boot partially to the point he has a mouse cursor, but that's it - nothing else is possible from the black screen, no keyboard command or anything RAID0 is super fast, but not great when things go wrong
Yep, indeed. When it breaks you'll need to start from scratch, without the chance to save any data. Afaik needs to rebuild the RAID in BIOS/UEFI and start over .
This just happened to me f#_ck u microsoft im very sad all me installed apps and games are gone same situation as op and my os is legit ahhhhhhhhhhhhhbb!!!!
Windows 8 rebooted to a black screen and cursor only Google this and I think you'll find it may have something to do with graphic drivers.
ive restored my os to an early saved point but i think as the above one said its 99% a graphic driver issue which i need a solution my graphic card is GT 690
I have a GTX 650 and have experienced that same issue several times. I wish I could tell you how to fix it, but I never really narrowed the issue down. I would suggest installing the OS, installing the latest graphic drivers WITHOUT being connected to the internet - no guarantees -
Did you update the drivers via WU? Saw that it offers nVidia drivers, but never used that way myself.
UPDATE: - The error message he got trying to reinstall Windows gave us a clue that it was a drive issue Unplugged his storage drives and it let him use system restore, straight back into the broken windows, un-broken and working fine again Update was uninstalled during the system restore and Windows update says no updates available - which can only be a good thing Problem fixed without wiping