I have an ASUS Z87-Pro motherboard that's supposed to have Bluetooth and Wi-Fi capabilities. Both settings are in the BIOS and they're enabled, but once I installed windows neither appear in windows. All the drivers are installed so I'm wondering why they're not present. Is this motherboard defective?
Hi there! I recommend booting from a live Linux USB or Windows PE and checking whether the Wi-Fi and Bluetooth devices are detected there. This way you can determine whether the problem is hardware-related or specific to your current Windows installation and drivers. If the devices are not detected in the live environment either, that would suggest a hardware issue.
Thanks for the suggestion. I tried linux mint and nothing showed up. I guess I need to start looking for a new computer.
Are you able to screw in the aerial cables at the back? If not, then the wifi/bt module isn't installed...
Its worth to check what Flipp3r said. I was wondering: has your Wi-Fi/Bluetooth never worked, or did it stop working at some point? In Windows, do you see any Wi-Fi or Bluetooth options? Are any nearby Wi-Fi networks showing up?
I just got this system a few weeks ago and I didn't even realize they were supposed to be there until stated poking around in the BIOS. @Flipp3r I cannot do that which means it was never installed like you suggested
boot linux again. from bash prompt type: sudo systemctl status bluetooth Check if its running or any errors