Windows 7 Trying to activate office 2013 it is a legit copy one of those deals that cost $20 bought thru work It became deactivated and she has lost all her info does not remember login email or password And it stumped at the point, as far as know its impossible to extract serial I was thinking of doing a system restore but I don’t think that would help I tried using latest toolkit MTKV253 but when I chose activate everything was grayed out I just read if you are using a KMS solution to activate you must install with a VL version of the ISO is there another way? M$ makes it so difficult to get contact with them I know of people going out and buying it again I guess thats the plan