Can't re-activate Windows 10 after hardware update

Discussion in 'Windows 10' started by Shoonay, Feb 16, 2019.

  1. Shoonay

    Shoonay MDL Member

    Jan 28, 2010
    127
    136
    10
    Had my perfectly legal W10 activated for couple of years now (build 17763.316 currently) but after changing the motherboard, CPU and memory, and after rebooting everything I didn't even notice it's not activated anymore until the transparent "Activate now" label showed in the lower right corner.
    Tried re-applying my original key - nothing, error 0xc004c060.
    After Googling a few solutions, I tried troubleshooting "recently changed hardware" - nothing.
    Tried calling them with my installation ID - it's not recognized.
    Tried rearming, switching back to the "default" key and re-applying mine - nothing.
    Even managed my M$ account and removed the old PC device...

    Any help appreciated, wouldn't want to format my ssd if there's a chance I could fix it.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. sid_16

    sid_16 MDL Giveaway Organiser

    Oct 15, 2011
    2,484
    5,289
    90
    The key used might have been blocked by the MS. Use windows activation troubleshot for hardware change.
    What version/edition of Windows do you have now?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. kaljukass

    kaljukass MDL Guru

    Nov 26, 2012
    2,458
    891
    90
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. SAM-R

    SAM-R MDL Guru

    Mar 21, 2015
    4,880
    4,495
    150
    The one Hardware change in Win 10 that is not allowed is the Motherboard. If you change Motherboard, Microsoft considers that a New PC & you need a new License.
     
  5. Enthousiast

    Enthousiast MDL Tester

    Oct 30, 2009
    35,823
    60,244
    450
    #5 Enthousiast, Feb 16, 2019
    Last edited: Feb 16, 2019
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. erpsterm35

    erpsterm35 MDL Expert

    May 27, 2013
    1,165
    779
    60
    OP still did not say whether using Win10 pro or Win10 home
    run winver to determine win10 version and edition