Dell Inspiron 3847 problem (Solved)

Discussion in 'PC Hardware' started by sunstrip, Oct 6, 2015.

  1. sunstrip

    sunstrip MDL Novice

    Jan 28, 2011
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    #1 sunstrip, Oct 6, 2015
    Last edited: Oct 10, 2015
    OK guys...I got a good one for you...I have a brand new Dell Inspiron 3847...64 bit and running Win 7 Ultimate...have the latest BIOS and all the latest drivers and it's running a Intel i3 4160 processor...also using everything onboard as far as peripherals (no add on boards).

    Now...the puter runs great...while running if you re-boot it re-boots just fine...BUT...if I turn the puter off...and then turn it back on...for some reason it takes close to a minute for it to page(recognize) the monitor/keyboard and mouse...(running the same peripherals on another puter all 3 start no prob so I know it's not the monitor/keyboard or mouse.)

    Called Dell support to no avail :mad: ...it's hard to get support from somebody that's reading cookie cutter info from a book and probably has a hard time setting the time on her clock let alone give puter support !!!! :eek::eek::eek:

    You guys have any ideas on this.....I have never run into something like this ?????? o_O

    Thanks for any help in advance.
     
  2. sunstrip

    sunstrip MDL Novice

    Jan 28, 2011
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    Well guys I figured out what the problem was...I had an external USB drive plugged in so I could do a scheduled weekly backup...somehow this was confusing the BIOS....so all's well...sorry for wasting your time...but maybe this might help someone else out n the future...who knows...thanks guys
     
  3. Antilope

    Antilope MDL Member

    Sep 15, 2015
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    You have to watch what's in the USB ports if you have weird system problems. I was trying to re-install Windows 7 on a Dell laptop and got a BSOD twice. Then I noticed a small Microsoft wireless mouse dongle in one of the USB ports. Removed it and the Windows 7 install went smoothly. No more BSOD's since. Who would have thought a Microsoft mouse dongle would cause a BSOD, but it did.
     
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  4. LatinMcG

    LatinMcG Bios Borker

    Feb 27, 2011
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    disable boot from usb or set hd first boot device not usb in bios ?
     
  5. sunstrip

    sunstrip MDL Novice

    Jan 28, 2011
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    No good bro...tried that... still had the same prob...no biggie though...I just installed a spare HD in the case and now all's good.
     
  6. QuantumBug

    QuantumBug MDL Developer

    Mar 7, 2012
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    What BIOS version are you on? A08? Can you please check?

    Easy way to check is just to enter your BIOS, or go to 'HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System\BIOS' and see "BIOSVersion".

    It may even be a manufacturing flaw. I've seen this happen countless times.
     
  7. sunstrip

    sunstrip MDL Novice

    Jan 28, 2011
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    Yes...I updated it to A08 when I bought it last week...have you heard of any prob's with this version ?