Hello, I have dell xps 1647, it was working great until i decided to upgrade the bios to V 11 through window. However it freezes and crashed. Now I can not boot the computer it is totaly down and when i power in the dell nothing happen ( black screen) no logo nothing whatsoever. I read through your forum how to make a bootable usb recovery file. My problem is that I cannot extract the bios.wph or other files from my the bios flashing downloaded from Dell. Update: I used the 7-zip and I extracted files and Data and Data files I found a file about 5,128 MB with no extension. I renamed this file to Bios.wph. I believe this has to be the Bios update. I used the HP format tools steps, but nothing happened. is the flash16 is not working ? I waited about 6 min and I didn't see the usb blinking. what am I doing ? Note: if I used the wincrisis, It won't recognize the usb i dont' know why. Please if someone can help extracting the files, and which flash16 I am suppose to use i would really appreciated. I can not post a link unless i have 20 post, u can download the bios straigh from Dell this is Studio XPS Laptop - 1647 running window 7. Also how many or what are the file i should have inside the USB drive? hidden files +unhidden. Please Help ASAP, i have work to do and It has been one week. Dell support won't help me and they said the best way is to change the motherboard. This is a BS, this is the easiest way for them to make money i guess. Thx
How did you fix this ? I got the same problem with my dell 1647. Many people was successful in recover dell 1640 and 1645 with phoenix crisis recovery method but I am unable to apply this to my dell 1647. I hope you can give me some instruction.