DirectX error

Discussion in 'Windows 7' started by jokerman, Oct 21, 2014.

  1. jokerman

    jokerman MDL Novice

    May 7, 2011
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    #1 jokerman, Oct 21, 2014
    Last edited by a moderator: Apr 20, 2017
    Over the course of the last couple of days i've been trying to install DirectX and I keep getting this error.

    "An internal error occured.
    Please refer to DXError.log and DirectX.log in your Windows folder to determine the problem"

    The log;

    Code:
    
    --------------------
    [10/21/14 17:14:03] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine
    
        Sections are not initialized.
    
    --------------------
    [10/21/14 17:14:03] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc
    
        CDXWSetup::InitInstallEngine() failed.
    I've looked everywhere, but every fix i've tried, doesn't work.

    It would be highely appreciated if someone could help me,

    thanks in advance
     
  2. Tito

    Tito Super Mod / Adviser
    Staff Member

    Nov 30, 2009
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    Are you using the web installer??
     
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  3. jokerman

    jokerman MDL Novice

    May 7, 2011
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    What do you mean with that?

    I've downloaded it from the microsoft site. Got the .exe file, tried to install, got the error.
     
  4. Carlos Detweiller

    Carlos Detweiller MDL Spinning Tortoise

    Dec 21, 2012
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    Do you have DxWebSetup.exe or DxRedist.exe?
     
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  5. jokerman

    jokerman MDL Novice

    May 7, 2011
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    dxwebsetup.exe
     
  6. Carlos Detweiller

    Carlos Detweiller MDL Spinning Tortoise

    Dec 21, 2012
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  7. jokerman

    jokerman MDL Novice

    May 7, 2011
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    I still get the error :/
     
  8. zahnoo

    zahnoo MDL Senior Member

    Feb 2, 2011
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    Try it in Safe Mode.
     
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  9. nencywillims

    nencywillims MDL Novice

    Nov 14, 2014
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    Open DirectX Diagnostic Tool by clicking the Start button Picture of the Start button, typing dxdiag in the search box, and then pressing Enter.

    1. Check your video card
    2. Check your game controller
    3. Check for "unsigned" drivers
     
  10. Zorro11

    Zorro11 MDL Novice

    Dec 6, 2014
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    Had the same issue, reinstalling helped
     
  11. LatinMcG

    LatinMcG Bios Borker

    Feb 27, 2011
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    run in cmd sfc /scannow and reboot when its done. retry.
     
  12. nencywillims

    nencywillims MDL Novice

    Nov 14, 2014
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    If you haven't try this instead, Go to the microsoft download center and download DirectX End-User Runtimes (June 2010), extract and then run the dxsetup.exe to install.
     
  13. hiepelines2

    hiepelines2 MDL Novice

    Dec 10, 2014
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    Please , i got the same problem...
    i can't install directx , my OS is win 7 64bit :(