[DISCUSSION] Microsoft Office 2019

Discussion in 'Microsoft Office' started by ratzlefatz, Sep 26, 2017.

  1. abbodi1406

    abbodi1406 MDL KB0000001

    Feb 19, 2011
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    Check *.log files in %temp%
     
  2. the_soft45

    the_soft45 MDL Member

    Mar 28, 2016
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    I think these are the .log files refering to the Office 2019 C2R failed installation (I've uploaded a zip file with them). The installation seems to do everything fine until the end, where some task fails and ends the install. I can't decypher what actually happened, so maybe you'll be more lucky @abbodi1406
     

    Attached Files:

  3. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #83 ratzlefatz, Sep 4, 2018
    Last edited: Sep 4, 2018
    (OP)
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  4. the_soft45

    the_soft45 MDL Member

    Mar 28, 2016
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    Yes, I used an ISO I made with all updates and also installed the latest monthly rollup and .NET Framework 4.7.2. Office 2019 on Windows 8.1 installed just fine with less updates.
     
  5. abbodi1406

    abbodi1406 MDL KB0000001

    Feb 19, 2011
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    No clear reson for error in the logs
    check logs in C:\Windows\Temp
     
  6. the_soft45

    the_soft45 MDL Member

    Mar 28, 2016
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    Here they go.
     

    Attached Files:

  7. abbodi1406

    abbodi1406 MDL KB0000001

    Feb 19, 2011
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    Office cannot install SPPRedist.msi (the osppsvc.exe and licensing)
    the cause is not very clear, just Exception
    check logs in Event Viewer

    do you have any KMS solution installed?
     
  8. the_soft45

    the_soft45 MDL Member

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    #88 the_soft45, Sep 4, 2018
    Last edited: Sep 4, 2018

    Attached Files:

  9. abbodi1406

    abbodi1406 MDL KB0000001

    Feb 19, 2011
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    Sorry, debugging is not my field
    all i could understand from logs is that integrator.exe crash and not compatible with kernel32.dll

    try to install VC++ 2017 redist (both x64 and x86)
    maybe that helps
     
  10. Wait what office 2019 can be installed in windows 7? :w00t2: I thought this was only for windows 10.
     
  11. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #92 ratzlefatz, Sep 5, 2018
    Last edited: Sep 6, 2018
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  12. the_soft45

    the_soft45 MDL Member

    Mar 28, 2016
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    @ratzlefatz did you use a VM? Just curious, because this error I'm getting is really weird.
    I'll be doing some further testing to try and pinpoint the issue either way.
     
  13. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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  14. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    Yes, it's running on a VMware Player 14.1.3 build 9474260 virtual machine.

    All Win7 updates included.
    All Visual-C runtimes included (used VS-runtimes AIO.setup from abbodi1406).
     
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  15. It means MS haven't tested office 2019 compatibility issues on older windows releases and although it may seem to install fine, but since MS isn't addressing any issues with older releases then it may not be the best decision to use office 2019 on older windows.
     
  16. the_soft45

    the_soft45 MDL Member

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    If only they were so kind and we were so naive :rolleyes:
     
  17. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

    Sep 1, 2012
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    OK guys (and explicitly myself, too). Everyone's position was made up.
    Don't raise a philosophic discussion. Let's come back to digital Office2019
    topics please.
     
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  18. #100 Deleted member 1032214, Sep 5, 2018
    Last edited by a moderator: Sep 5, 2018
    In first post, suggestion to use kmspico and mtk should be removed because they can't activate office 2019.