[DISCUSSION] Microsoft Office for Mac 2019

Discussion in 'Microsoft Office' started by ramg1967, Aug 17, 2018.

  1. rockstar57

    rockstar57 MDL Novice

    Dec 29, 2011
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    I'm not sure, but since I've had office working in the past on this machine, and my license got invalidated when I upgraded from 2016 to 2019 I belive that there must be some residual files or entries from microsoft in a log somewhere that tells office to not get activated. This might even be a bug since it does not seem to be a widespread issue. I'm trying to figure out if there are some deeper system files that have not been removed but I'm not that knowledgable about how to search through those. I have half a mind to completely wipe and re-install macOS at this point to see if that will fix it.
     
  2. Tito

    Tito Super Mod / Adviser
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    Nov 30, 2009
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  3. rockstar57

    rockstar57 MDL Novice

    Dec 29, 2011
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    That guide only removes a small portion of the files left by Office on the Mac. This one is much more comprehensive:

    https :// support.office.com/en-us/article/troubleshoot-office-for-mac-issues-by-completely-uninstalling-before-you-reinstall-ec3aa66e-6a76-451f-9d35-cba2e14e94c0?ui=en-US&rs=en-US&ad=US

    But even that guide leaves some files. If you force Finder to search system files it will come up with a few more files you can remove. And then, if you log in to all the different accounts on your Mac there are yet more files to remove. But I belive that the Office installer writes to certain Apple files, like "/usr/bin/defaults" and I have no idea how to deal with that.

    I've tried to go thermonuclear on Office. It just won't activate. As far as I can tell the serializer does not generate the license file. At least I can not find it after I've run it.
     
  4. rockstar57

    rockstar57 MDL Novice

    Dec 29, 2011
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    Ok, so I can confirm. Re-installing macOS fixed the issue. That means that some file or entry in a plist or something we are not aware of blocked my previous attempts at serializing office. It kinda sucked, but it did work, and now I have a working copy of office.
     
  5. claudx82

    claudx82 MDL Novice

    Oct 8, 2018
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    roc
    I'm working on mac os high sierra. Can you explain how to reinstall without losing data ?thank you so much
     
  6. claudx82

    claudx82 MDL Novice

    Oct 8, 2018
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    nothing, i tried reinstalling mac os high sierra but nope. installing 16.18 version, then activator -> always asking me credentials
     
  7. andy123321

    andy123321 MDL Novice

    Nov 9, 2018
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    You guys are Awsome!!!!!!
     
  8. noexcuses

    noexcuses MDL Novice

    Jan 13, 2008
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    0. Downloaded the Office 2019 from the macadmins.software site which links to the official server download link
    1. Downloaded the VL_Serializer which is linked to in this thread
    2. Uninstalled the previous installation of Office 2016 VL using the instructions provided by Microsoft for macOS
    3. Restarted computer
    4. Installed the package from step 0
    5. Installed the package from step 1
    6. Opened and tested each app from Office 2019
    7. No noticeable problems of any sorts and wasn't asked for credentials

    Your installation has problems.
     
  9. ramg1967

    ramg1967 MDL Member

    Sep 13, 2012
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    I am aware this thread is for Office 2019 only. Just want to post for input from others with regard to O365. Is it possible to install O365 and activate without valid monthly subscription.

    I have installed O365 on 2 workstations (Win 7 and Win 8). Unfortunately when, I open Word it ask to complete the activation using valid corporate or personal email address. I do not have any subscription with MS for O365.
     

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  10. ramg1967

    ramg1967 MDL Member

    Sep 13, 2012
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    Please ignore above post, Found solution through Google.
     
  11. Outcast

    Outcast MDL Member

    Mar 23, 2009
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    If you are aware, yet why are you still posting it here?
     
  12. claudx82

    claudx82 MDL Novice

    Oct 8, 2018
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    for sure. I also checked library files. What do you suggest? reinstalling sierra? i already tried.
     
  13. claudx82

    claudx82 MDL Novice

    Oct 8, 2018
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    i can t manage...can you contact me in private to check my i am still standing at “sign in”? seems to be activated but still asks for licence. thanks in advance
     
  14. claudx82

    claudx82 MDL Novice

    Oct 8, 2018
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    can you post your office library files on macintosh? just to understand what’s my problem..
     
  15. Tito

    Tito Super Mod / Adviser
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    Nov 30, 2009
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    @claudx82

    Which version of macOS are you currently running?
     
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  16. claudx82

    claudx82 MDL Novice

    Oct 8, 2018
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    High sierra 10.13.6. I have exactly the same problem than rockstar57.
    Serializer 3.0 does not generate com.microsoft.office.licensingV2.plist in library/preferences
     
  17. Tito

    Tito Super Mod / Adviser
    Staff Member

    Nov 30, 2009
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    @claudx82

    Is there any specific reason tos tick with High Sierra? Can you please upgrade to Mojave and retry it?
     
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  18. claudx82

    claudx82 MDL Novice

    Oct 8, 2018
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    Mac mid 2011 does not let me upgrade...
     
  19. sebus

    sebus MDL Guru

    Jul 23, 2008
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    No suprising. That is 7+ yo hardware. Basically junk....