[DISCUSSION] Symantec Endpoint Protection

Discussion in 'Application Software' started by CHEF-KOCH, Dec 14, 2013.

  1. Sajjo

    Sajjo MDL Member

    Feb 6, 2018
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    #1081 Sajjo, Jul 9, 2021
    Last edited: Sep 18, 2021
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  2. naq_ninetwo92

    naq_ninetwo92 MDL Novice

    Sep 15, 2012
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    #1082 naq_ninetwo92, Jul 10, 2021
    Last edited: Jul 10, 2021
    Hi, done. Thanks for your help, my bad, sorry, I need an english version.

    Again, sorry...Thanks again for your uploading
     
  3. x90126

    x90126 MDL Novice

    Mar 16, 2019
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    #1083 x90126, Jul 11, 2021
    Last edited: Jul 12, 2021
    Hi all.

    Well this is it. I think Broadcom finally f**kED SEP for good with their mismanagement...

    LiveUpdate doesn't work any more...

    I get this result with versions 14.3.4615.2000 RU2 and 14.3.3580.1100 RU1 MP1 (the last two versions).

    Standalone update files (including Rapid Release) also don't work.
    I run SEP client on Win7 x64 SP1 btw.

    Does anyone know of a way to fix this? (does 14.2 [ie. full-Symantec releases] still work?)
    I sure hope so.

    Thanks

    /x13
     
  4. pm67310

    pm67310 MDL Expert

    Sep 6, 2011
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    #1084 pm67310, Jul 12, 2021
    Last edited: Jul 12, 2021
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  5. x90126

    x90126 MDL Novice

    Mar 16, 2019
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    You're an absolute STAR !!!

    I had set the wrong value for DefaultSecureProtocols
    Works fine now.

    SO glad that headache is over. :D

    I hope this will help others too.


    /x13
     
  6. ABCXYZ XYZ

    ABCXYZ XYZ MDL Novice

    Jul 12, 2021
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    Hi,
    I have SEP client 14.3.4615.2000 RU2 on Win 7 SP1 x64 and have set all the DefaultSecureProtocols as per above post by pm67310, restarted my win7 a couple of times, still liveupdate fails. Can anyone help me. Standalone rapidreleases work though.
    Thank you.
     
  7. x90126

    x90126 MDL Novice

    Mar 16, 2019
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    Put the following text in a file with a .REG extension and double-click on it, then reboot.

    Also: Make sure DotNet 4.8 is installed!

    This should work.

    /x13
     
  8. ABCXYZ XYZ

    ABCXYZ XYZ MDL Novice

    Jul 12, 2021
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    Thank you very much for such a prompt reply. Added those registry entries, restarted 2 times but alas, no success.
     
  9. pm67310

    pm67310 MDL Expert

    Sep 6, 2011
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    Windows 7 fully updated ? If not use symplix update
     
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  10. ABCXYZ XYZ

    ABCXYZ XYZ MDL Novice

    Jul 12, 2021
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    Yes, fully updated, thank you very much.
     
  11. mohsenrd

    mohsenrd MDL Novice

    Oct 18, 2013
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    Thank you so much!
     
  12. x90126

    x90126 MDL Novice

    Mar 16, 2019
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    #1092 x90126, Jul 13, 2021
    Last edited: Jul 13, 2021
    Running SEP 14.3.4615.2000 again, LiveUpdate is working again.
    BUT...

    All my exceptions keep disappearing.
    I re-entered them 4 times now. So this is DEFINITELY a Broadcom f**k-up, nothing to do with TLS.

    Anyone know how to fix this?
    If not, which previous version doesn't clear the exceptions??


    /x13
     
  13. infinitevs

    infinitevs MDL Novice

    Mar 19, 2014
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    #1093 infinitevs, Jul 14, 2021
    Last edited: Jul 14, 2021
    LostEd: Thanks for download links, I got the full installation! Do you have another link to the client patches please, the one on opendirectory isn't working for me :'(

    x90126: "All my exceptions keep disappearing" <-- is this still happening?

    Can anyone else confirm that their exceptions are disappearing? I have had this issue in a previous version with a client only install and I'm not looking forward to having it happen again!
     
  14. x90126

    x90126 MDL Novice

    Mar 16, 2019
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    #1094 x90126, Jul 14, 2021
    Last edited: Jul 14, 2021


    I will test the previous release (14.3.3580.1100) in VMware and report back...

    I ran some tests and I can confirm 14.3.3580.1100 doesn't delete the exceptions.

    So for anyone using 14.3.4615.2000 that have this problem, then I suggest downgrading.
    (yes, this implies uninstalling and reinstalling)


    /x13
     
  15. infinitevs

    infinitevs MDL Novice

    Mar 19, 2014
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    #1095 infinitevs, Jul 14, 2021
    Last edited: Jul 14, 2021
    LostEd: NVM, the link works now.. I think it was something to do with my dns server settings.. being in Australia includes Government dns block on sites that may or may not be infringing on some law or another :'( )
    after changing the dns server from ISP DNS to cloudfront DNS server all working again! Sorry for mix-up!

    x90126: Thanks you for doing that, I will stay on 14.3.3580.1100 until we either have a resolution or there is a new update
     
  16. ABCXYZ XYZ

    ABCXYZ XYZ MDL Novice

    Jul 12, 2021
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    I am running SEP 14.3.4615.2000, my exceptions are not disappearing, they are there, BUT my LiveUpdate is not working. I have fully updated Win 7 x64 with SHA-2 update and all the registry entries mentioned above. Anyone have any idea how to make LiveUpdate work?

    My LiveUpdate was not working on older version 14.3.3580.1100 either. Upgraded to 14.3.4615.2000 in hopes that it might work.
     
  17. x90126

    x90126 MDL Novice

    Mar 16, 2019
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    It's always a good idea to test any new updates (especially those involving a lot of configuration or have system-wide effect) in VMware of VirtualBox. ;)

    Mea culpa: I didn't do that because usually SEP builds were solid, but now Broadcom is at the helm I will do that every time from now on!
    (they write good drivers, but I'm not impressed with their talents so far)


    /x13
     
  18. infinitevs

    infinitevs MDL Novice

    Mar 19, 2014
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    ABCXYZ XYZ:
    Try re-installing as dark web client... and if no good try manually installing the definitions from the definitions packs offered on the broadcom site?
     
  19. ABCXYZ XYZ

    ABCXYZ XYZ MDL Novice

    Jul 12, 2021
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    Before installing 14.3.4615.2000, I had CleanWiped the older version and then first installed the dark net client and tried, no luck with LiveUpdate. Then again CleanWiped and installed the standard client. So thanks for the suggestion, but I've already tried that. As for manual standalone definitions, they do work and my SEP is up-to-date on defs, but it is quite cumbersome to manually install, isn't it. Wish someone would have a real solution for LiveUpdate. Thanks.
     
  20. infinitevs

    infinitevs MDL Novice

    Mar 19, 2014
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    ABCXYZ XYZ: The reason I suggested the manual definitions was because I had a dark client where the liveupdate wouldn't work and simply manually updating the defs and rebooting a few times seemed to correct it. And yeah manually updating all the time sounds like a massive hassle, I mean if worst came to worst you could write a script though I hope you find a better solution!