Explorer.exe crashing all the time

Discussion in 'Windows 7' started by Patricko, Jul 17, 2009.

  1. ajua

    ajua MDL Junior Member

    Feb 17, 2008
    57
    7
    0
  2. buggerlugz

    buggerlugz MDL Novice

    Sep 16, 2009
    3
    0
    0
    #62 buggerlugz, Sep 16, 2009
    Last edited: Sep 16, 2009
    I too can join the Windows 7 64bit explorer.exe crashing club. I wonder if this could be related to having a second drive (due to spindown which never happened in vista) or having more than 3gb of ram present (which caused no end of problems in vista).

    I've tried 2 different second drives (a 500gb and a 75gb) and both drives spin down.

    Windows 7 being a well polished version of vista anyway I guess the beta testing could have done with a few more months.

    Another explaination could be to do with shell extensions not being 64bit compatable but quite frankly that goes right over my head.

    creating a new user account seems to resolve the issue, atleast temporarily until you set it up again and file extensions get added, then my windows7 starts explorer.exe appcrash all over again.
     
  3. msr

    msr MDL Senior Member

    Dec 27, 2007
    413
    54
    10
    Same here, with crashing sometimes on right click, with 64bit win 7.

    Its something that is annoying at the time, but normally a restart gets rid of it.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. buggerlugz

    buggerlugz MDL Novice

    Sep 16, 2009
    3
    0
    0
    Having one drive seems to have resolved the issue.
     
  5. Raoul

    Raoul MDL Junior Member

    Aug 8, 2009
    61
    10
    0
    #65 Raoul, Sep 24, 2009
    Last edited by a moderator: Apr 20, 2017
  6. Servi

    Servi MDL Member

    Aug 12, 2009
    111
    1
    10
    #66 Servi, Sep 24, 2009
    Last edited: Sep 24, 2009
    Official version of explorer.exe is 6.1.7600.16385 , and nothing else.

    Patricko has 16384, and Raoul 16404.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. Raoul

    Raoul MDL Junior Member

    Aug 8, 2009
    61
    10
    0
    It changes when you install updates.

    Anyways I ran a chkdsk, couple of errors resolved, everything working again. :D
     
  8. DKnight2066

    DKnight2066 MDL Junior Member

    Jul 19, 2009
    54
    0
    0
    @Raoul - Glad to hear you are error free now. Still, Servi does bring up a good point. Both 16384 and 16404 are Pre-RTM code. If you downloaded a supposedly "RTM" ISO file, and those versions are what was installed, then you may have gotten a bad/tampered ISO file.

    Even after running Windows Update and installing all critical updates (as of today), my Explorer.exe version still shows as "6.1.7600.16385". I didn't download/install any leaked Windows Updates for safety reasons.
    (no offense intended to leaker(s))

    If it were me, I would verify your copy of Win7 is full RTM code, before pursuing other possible causes for Explorer.exe crashes.

    @pc84 - I don't use KIS 2010 currently, due to it not being stable enough under Win7, yet. However, I do use WinRAR almost daily, and have no crashes with it.

    Back in WinXP, the x86 version of WinRAR would crash/hang Explorer.exe instantly, if I right-clicked a large file (of any file extension). No such problems with WinRAR X64 under Win7 X64.

    Lastly, WinRAR 3.90 is no longer Beta5. It's officially 3.90 now, so try and update it and see if that solves your Explorer.exe crashes. :)

    --DKnight
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  9. Servi

    Servi MDL Member

    Aug 12, 2009
    111
    1
    10
    #69 Servi, Sep 24, 2009
    Last edited: Sep 24, 2009
    There are no updates (besides one compatibility update (KB974332))! There is just leaked bulls**t looking like updates.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  10. minoverta

    minoverta MDL Member

    Jun 17, 2009
    169
    7
    10
    Many times i am confronted with explorer.exe crashes on my x64 and today i have got a blue screen and then suddenly my system reboots. I have installed all the 31 updates but it just like s**t. I am really sick of it. Tride everything and installed my system maybe 30 times the past 2 months :(
     
  11. slothy

    slothy MDL Novice

    Sep 21, 2009
    2
    0
    0
    Same Problem here on a Windows 7 x64 System, Ntdll.dll error.
    No KIS installed.
     
  12. Servi

    Servi MDL Member

    Aug 12, 2009
    111
    1
    10
    It is like s**t BECAUSE you installed these so called updates.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  13. LeViAtHaN

    LeViAtHaN MDL Novice

    Sep 23, 2009
    9
    0
    0
    31 updates? Are you talkin Win7?
     
  14. burfadel

    burfadel MDL EXE>MSP/CAB

    Aug 19, 2009
    2,627
    3,856
    90
    It depends on whether its the interface explorer.exe process thats crashing, or the file explorer process of explorer.exe

    If you are talking about loading explorer with Windows already loaded and to view files etc, it could be to do with a context menu (right click) addon. If it only affects folders with any video content in them its probably got to do with an external codec pack.

    Despite what people claim codec packs are a BAD IDEA, and always have been. DO NOT use any codec pack, regardless of how good people think they are. They usually contain filters that are not needed (which is the case 99 percent of the time) or older versions.

    Use only FFDshow (latest version), ac3filter, quicktime alternative lite, real alternative lite, matroska splitter. Use all the latest versions. None of these are codec packs, and using them will cover just about every format out there, and won't cause crashes like old crappy codec packs.
     
  15. Servi

    Servi MDL Member

    Aug 12, 2009
    111
    1
    10
    Yes, he does. These are unofficial leaked updates, and nobody knows if they are final. Not clever to install such stuff...
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  16. Raoul

    Raoul MDL Junior Member

    Aug 8, 2009
    61
    10
    0
    Meh, its crashing again.
    Im gonna try to repair it, so I can backup my files and do a clean install of Windows 7 Professinal. Current windows is f*cked up xD
     
  17. Lenmaer

    Lenmaer MDL Addicted

    Jul 3, 2009
    577
    3
    30
    Don't know if this will help somebody here, but when I installed Shark007 Windows 7 codecs, my explorer always crashed after that.
    Removed it and went back to CCCP and all my explorer crash disappeared.
     
  18. Raoul

    Raoul MDL Junior Member

    Aug 8, 2009
    61
    10
    0
  19. d3l1

    d3l1 MDL Novice

    Jul 31, 2009
    48
    1
    0
    I have the same problem from time to time, it's mostly ntdll.dll but sometimes it's ole32.dll

    ntdll.dll

    Faulting application name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771
    Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
    Exception code: 0xc000041d
    Fault offset: 0x000000000003202d
    Faulting process id: 0x1488
    Faulting application start time: 0x01ca5a4e346a4890
    Faulting application path: C:\Windows\explorer.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 73dc39c0-c641-11de-9a46-0022155c73f9

    ole32.dll

    Faulting application name: explorer.exe, version: 6.1.7600.16404, time stamp: 0x4a765771
    Faulting module name: ole32.dll, version: 6.1.7600.16385, time stamp: 0x4a5be01a
    Exception code: 0xc000041d
    Fault offset: 0x00000000000fd7d2
    Faulting process id: 0x1054
    Faulting application start time: 0x01ca5a4e31634a20
    Faulting application path: C:\Windows\explorer.exe
    Faulting module path: C:\Windows\system32\ole32.dll
    Report Id: 6fb01c40-c641-11de-9a46-0022155c73f9

    I have no idea what might be causing it, but I have a strong guess it's Logitech Setpoint software or it has something to do with my Logitech Bluetooth Hub, but initialy when I installed Setpoint. I'll look into that when I install my Windows 7 from scratch in the next weeks.
     
  20. Patricko

    Patricko MDL Novice

    Jul 17, 2009
    40
    0
    0
    All right.
    I bought full version of Windows7 Ultimate x64 version.
    And I was really hoping that the problem will dissapear forever.
    Unfortunately I was so wrong...
    Explorer.exe is still crashing like hell, and its very annoying.
    Its either KIS 2010 or just Windows x64 problem. But I dont see any movement from Microsoft to release some fix for that...
    Im thinking that they dont even know about this problem...