Help needed for hp-15-d002tx laptop bios modding

Discussion in 'BIOS Mods' started by xman0752, Oct 20, 2016.

  1. xman0752

    xman0752 MDL Novice

    Oct 20, 2016
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    Hi guys i have a hp-15-d002tx laptop , which is out of warranty . A few months ago the laptop stopped working , i went to the hp service centre , where they informed me that i need to change the motherboard . The price they mentioned was to high , so i went to a local laptop repair shop and replaced the motherboard . Now the laptop is working fine, however i purchased a hp carepack and adp through hp shopping.

    now the problem is

    my original laptop has the following info in the bios :
    Product name :hp 15 notebook pc
    hp model :15d002tx
    product number:f7q71pa#acj
    serial number:5cb4095fmq

    which is in my purchase bill and care pack and adp receipt.

    But after changing the motherboard the details have changed to :
    Product name :hp 15 notebook pc
    hp model :15d002tx
    product number:f7q71pa#acj
    serial number:5cb4095f5g

    now as the last two digits of the serial has changed hp is not giving the care pack support and the adp.
    ...............................................................................

    So guys need your help is there any way or anyone who can modify the bios and change the serial number .

    Regards
     
  2. LatinMcG

    LatinMcG Bios Borker

    Feb 27, 2011
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    #2 LatinMcG, Oct 21, 2016
    Last edited by a moderator: Oct 21, 2016
  3. xman0752

    xman0752 MDL Novice

    Oct 20, 2016
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    Help needed for my hp d002tx laptop urgently

    Hi guys i have a hp 15 d002tx laptop , with 3years carepack and adp . A few months ago i was out of station and the laptop.there was no hp service centre nearby so i went to a local pc repair shop. They said i need to

    change the motherboard pof the laptop. I did so.
    Now as a matter of fact i had no clue that changing the motherboard will change the serial number of laptop and other details in the bios .
    Now hp is not accepting my carepack and adp .

    Can anyone help me get back my original serial and bios info .
    I do have the original invoice .
    Regards
     
  4. Tito

    Tito Super Mod / Adviser
    Staff Member

    Nov 30, 2009
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    @xman0752

    Don't create multiple threads on same topic - have you actually explored LatinMcG's advice?
     
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  5. xman0752

    xman0752 MDL Novice

    Oct 20, 2016
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    sorry for the double post . will try LatinMcG's advice