[HOW-TO/SUPPORT/CHAT] OFFICE C2R Download/Install/Activation

Discussion in 'Microsoft Office' started by s1ave77, Jul 19, 2015.

  1. emet

    emet MDL Member

    Jul 16, 2015
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    Thank you for the response… it turns out the problem was probably because I had saved it on the E drive, but when I moved it to the Desktop, it worked without any issues… thank you very much. :)
     
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  2. YMatrix

    YMatrix MDL Novice

    Aug 20, 2014
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    Hey,
    Downloaded Office 365 and installed, but can't seem to activate. I get the following error:
    Any help?
     
  3. alexxf

    alexxf MDL Expert

    Feb 9, 2008
    1,075
    822
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    Use Ohook
     
  4. abbodi1406

    abbodi1406 MDL KB0000001

    Feb 19, 2011
    18,610
    100,025
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    that's just renamed officedeploymenttool_19231-20156.exe

    officedeploymenttool_19029-20278.exe is still newest
    typical Microsoft
     
  5. pdi77

    pdi77 MDL Novice

    Feb 15, 2011
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    Hi abbodi1406, I need to make a full and proof distribution. Is it possible to specify full and proof in the ini or will I have to generate two separate cmds?
     
  6. abbodi1406

    abbodi1406 MDL KB0000001

    Feb 19, 2011
    18,610
    100,025
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    For installation? YAOCTRI does not support proofing tools
    for download, yes, you need to create two separate cmds
     
  7. NickH

    NickH MDL Novice

    Jan 24, 2010
    36
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    #5310 NickH, Jan 17, 2026
    Last edited: Jan 17, 2026
    Any chance of a bit of help here, please? Since 2021, I believe I have been running running Office 2019 Professional Plus with a genuine key which should activate 10 copies. A month ago I was looking at OfficeClickToRun. It looks like I gained a C:\Program Files\Microsoft Office 15\ClientX64 folder with OfficeClickToRun.exe and IntegeatedOffice.exe in it. (dated 17 Dec 2025). Coincidentally (not), yesterday, my installation suddenly said it was not activated and, if I try entering the produce key I originally used, then I get a message "This product key can't be used to activate volume-licenced versions of Microsoft Office Professional Plus 2019".

    I've tried renaming the C:\Program Files\Microsoft Office 15\ClientX64 folder but it regenerates.

    How can I fix this, preferably without scrubbing Office? Could I be mistaken and should I be using a retail installation?
     
  8. Yerong

    Yerong MDL Senior Member

    Jan 24, 2019
    273
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    If you have a genuine key, ask Microsoft for help (or the seller).

    Any exe, dll or others files do not affect the activation issue.
     
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  9. NickH

    NickH MDL Novice

    Jan 24, 2010
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    How can I tell if my Licence is Retail or Volume? It was given to me years ago and I can't go back and ask questions (big fall out!). It was working until yesterday, one month after I tried configuring, but not using, OfficeClickToRun.

    From the error message, it looks like I still have a Volume installation. Is there a way to try converting it back to Retail and activating it again?
     
  10. NickH

    NickH MDL Novice

    Jan 24, 2010
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    I think I led you up the garden path. I ran:
    Code:
    C:\Program Files\Microsoft Office\Office16>cscript //nologo ospp.vbs /dstatus
    ---Processing--------------------------
    ---------------------------------------
    PRODUCT ID: 00414-50000-00000-AA476
    SKU ID: 85dd8b5f-eaa4-4af3-a628-cce9e77c9a03
    LICENSE NAME: Office 19, Office19ProPlus2019VL_KMS_Client_AE edition
    LICENSE DESCRIPTION: Office 19, VOLUME_KMSCLIENT channel
    BETA EXPIRATION: 01/01/1601
    LICENSE STATUS:  ---NOTIFICATIONS---
    ERROR CODE: 0xC004F00F
    ERROR DESCRIPTION: The Software Licensing Service reported that the hardware ID binding is beyond the level of tolerance.
    Last 5 characters of installed product key: 6MWKP
    Activation Type Configuration: ALL
            DNS auto-discovery: KMS name not available
            KMS machine registry override defined: 172.17.2.1:1688
            Activation Interval: 120 minutes
            Renewal Interval: 10080 minutes
            KMS host caching: Enabled
    ---------------------------------------
    ---------------------------------------
    ---Exiting-----------------------------
    The clue was the KMS machine which was my old server I deactivated last summer. I've spun up another KMS server and pointed my installation to it. Most of my few installations used the genuine key directly . I wish this one had with this one.
     
  11. Aym Sagui

    Aym Sagui MDL Novice

    Feb 4, 2026
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    Hello everybody

    I bought a new pc (digital of 64bits, DELL). I cannot install pack office 2021.

    If you can help me to find a solution.
     
  12. kaljukass

    kaljukass MDL Guru

    Nov 26, 2012
    3,494
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    "I cannot install pack office 2021." What do you mean by that or what is the problem or can you clarify somehow?
     
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  13. NickH

    NickH MDL Novice

    Jan 24, 2010
    36
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    This is probably O/T, but I am using a downloaded volume set of installation files. I currently have a 10-licence pack of Office 2019 Pro Plus and I've been installing it with the ODT and a locally downloaded copy. It looks like on a couple of installations I am using it with KMS activation and not with the licences. I do have it running on one PC with the licence. I am trying to install it on another Windows 11 Home PC with a pukka licence. It appears to work OK and when I apply the licence, I get:

    Code:
    C:\Program Files (x86)\Microsoft Office\Office16>cscript //nologo ospp.vbs /act
    ---Processing--------------------------
    ---------------------------------------
    Installed product key detected - attempting to activate the following product:
    SKU ID: a3072b8f-adcc-4e75-8d62-fdeb9bdfae57
    LICENSE NAME: Office 19, Office19ProPlus2019R_Retail edition
    LICENSE DESCRIPTION: Office 19, RETAIL channel
    Last 5 characters of installed product key: XXXXX
    <Product activation successful>
    ---------------------------------------
    ---------------------------------------
    ---Exiting-----------------------------
    
    C:\Program Files (x86)\Microsoft Office\Office16>cscript //nologo ospp.vbs /dstatus
    ---Processing--------------------------
    ---------------------------------------
    PRODUCT ID: 00413-60000-54073-AA961
    SKU ID: a3072b8f-adcc-4e75-8d62-fdeb9bdfae57
    LICENSE NAME: Office 19, Office19ProPlus2019R_Retail edition
    LICENSE DESCRIPTION: Office 19, RETAIL channel
    BETA EXPIRATION: 01/01/1601
    LICENSE STATUS:  ---LICENSED---
    Last 5 characters of installed product key: XXXXX
    ---------------------------------------
    ---------------------------------------
    ---Exiting-----------------------------
    
    So it looks like my licence is retail and not volume?

    Anyway, it all seems to work but I get occasional popups:
    Error_30016-27.png
    I cannot find any good references on it and I've tried reinstalling a few times.

    Is the error anything to do with the installation method? If so, where can I get a good copy of the retail 2019 Pro Plus (in en-gb)? Or can I get round the problem?
     
  14. NickH

    NickH MDL Novice

    Jan 24, 2010
    36
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    I've downloaded a retail x64 en-us edition and installed that and the en-gb language pack and it seems to have worked. I wonder what was wrong with the other method.
     
  15. fabricio simoes

    fabricio simoes MDL Senior Member

    Dec 17, 2020
    331
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    error:

    upload_2026-4-10_11-43-40.png