[HOW-TO/SUPPORT/CHAT] OFFICE C2R Download/Install/Activation

Discussion in 'Microsoft Office' started by s1ave77, Jul 19, 2015.

  1. sidewalksuper

    sidewalksuper MDL Novice

    May 20, 2014
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    #941 sidewalksuper, Jun 1, 2016
    Last edited by a moderator: Apr 20, 2017
    Thanks for fixing the detection ratzlefatz. I'm still getting an error with the tool however.
    The KMS activation still isn't working.
    After I chose K and then 1 for the internal O2016RTool KMS server it gives me:
    Code:
    No Instance(s) Available.
    No Instance(s) Available.
    Activation failed
    
    Previously Office 365 was installed on this machine, but I ran the Office removal tool from MS "O15CTRRemove.diagcab" before installing the MSDN iso.
     
  2. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #942 ratzlefatz, Jun 1, 2016
    Last edited by a moderator: Apr 20, 2017
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  3. sidewalksuper

    sidewalksuper MDL Novice

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    #944 sidewalksuper, Jun 2, 2016
    Last edited by a moderator: Apr 20, 2017
    I got the same outcome with your tips. I'm going to try to do the alternate approach now. :)

    [edit]
    Ok I still have the same issue over here with the alternative method :):eek:

    Code:
    No Instance(s) Available.
    No Instance(s) Available.
    Activation failed
    I also tried to clean it like you said in the other post:
    - open admin elevated command-prompt / rightlick cmd.exe and run as administrator
    - navigate to O2016RTool/OfficeFixes/win-x32
    - run "cleanospp" without! any additional command-line parameters (this will clean product-keys and Office licenses, but invalidates "tokens.dat" file)
    - stop service "Software Protection"
    - rename file "tokens.dat" in folder C:\Windows\System32\spp\store(_test)\2.0 to tokens.old
    - rename file "cache.dat" in folder C:\Windows\System32\spp\store(_test)\2.0\cache to cache.old
    - start service "Software Protection" - new activation token.dat file will be generated
    - convert again and redo Office KMS activation - Now it should work - If yes, then delete saved *.old files.
     
  4. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #945 ratzlefatz, Jun 2, 2016
    Last edited: Jun 3, 2016
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  5. sidewalksuper

    sidewalksuper MDL Novice

    May 20, 2014
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    I was using Win 10 x64 fresh OEM activated.
    I finally just now fixed the issue by using the VL-ISO :)
     
  6. ohy1994

    ohy1994 MDL Novice

    Oct 22, 2014
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    #947 ohy1994, Jun 3, 2016
    Last edited: Jun 3, 2016
    I am going to try the VL-ISO like the guy above and see if it works. It's really weird why my system can't KMS activate when I follow the correct steps.. :confused:

    Edit: THE VL-ISO WORKS! :clap::clap::clap:
     
  7. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #948 ratzlefatz, Jun 3, 2016
    Last edited: Jun 3, 2016
    Glad you both could help yourselves.

    Just for curiosity I'm interested in the following:
    1.) You have a new system and Windows 10 was already pre-installed/activated by the manufacturer?
    or
    2.) You have an older system and updated/activated to Win10 from prior OS Win7/Win8 ?
    or
    3.) You have an older system and bought a new Win 10 license? (unlikely, I know :p)

    If 2.) then I want to know:
    Did you fully wiped old Win7/Win8 from the system and installed Win10 pure fresh or do
    you still have Windows.old folder and all the other Win7/Win8 files remaining on harddisk?
     
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  8. ohy1994

    ohy1994 MDL Novice

    Oct 22, 2014
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    I just bought a new laptop and windows 10 came pre-installed with the manufacturer.
    And I did a disk reformat using the windows 10 usb tool as well. The windows key is probably in the bios so I guess it makes no difference from just the reset PC option through the control panel. HOpe it helps!
     
  9. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #950 ratzlefatz, Jun 4, 2016
    Last edited by a moderator: Apr 20, 2017
    To all who are using Windows 10 and are experiencing the error "No Instance(s) available" during
    KMS-activation of Office 2016 Click2Run (not valid for Volume) version:

    I've build an experimental workaround which I like you to test (if you still have some motivation
    left to do this...)
    In case of the error run the batch below and redo [C]onversion and [K]MS activation and report
    back. As I don't have such a faulty test environment, I can't guarantee that it will work, but it is
    worth a try.

    Copy to your text-editor, save as "token_reset.cmd" and right-click run as administrator:
    Code:
    NET Stop sppsvc
    CD /D %windir%\ServiceProfiles\LocalService\AppData\Local\Microsoft\WSLicense
    Ren tokens.dat tokens.bak
    :: WIN10 Current/Retail
    CD /D %windir%\System32\spp\store\2.0
    :: WIN10 Insider/Preview
    CD /D %windir%\System32\spp\store_test\2.0
    Ren tokens.dat tokens.bak
    Net Start sppsvc
    cscript.exe %windir%\system32\slmgr.vbs /rilc
    pause
    
     
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  10. ohy1994

    ohy1994 MDL Novice

    Oct 22, 2014
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    #951 ohy1994, Jun 6, 2016
    Last edited by a moderator: Apr 20, 2017
    Nope, it didn't work as well... :(
     
  11. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    Bad news - For the moment I'm stuck now. Further investigation is needed.
    But luckily we have the Volume Version which works.
     
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  12. sweetchloe16

    sweetchloe16 MDL Novice

    Oct 28, 2012
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    How can I make morph works in PowerPoint 2016? It seems that after I updated, morph is now missing.
     
  13. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #954 ratzlefatz, Jun 8, 2016
    Last edited: Jun 24, 2016
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  14. sweetchloe16

    sweetchloe16 MDL Novice

    Oct 28, 2012
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    I see, I have used the morph transition before but when I updated to the latest version, the morph went missing.
     
  15. abbodi1406

    abbodi1406 MDL KB0000001

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  16. bsd999

    bsd999 MDL Novice

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    Thanks Thanks
     
  17. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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  18. 594b62c3a4

    594b62c3a4 MDL Novice

    May 18, 2014
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    So if I used KMS Activation on office 2016, did office update via WU will be ok, no blocked office update from m$?
    Sorry, I'm new about this (usually I bought it) :p.
     
  19. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #960 ratzlefatz, Jun 28, 2016
    Last edited: Jun 29, 2016
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