[HOW-TO/SUPPORT/CHAT] OFFICE C2R Download/Install/Activation

Discussion in 'Microsoft Office' started by s1ave77, Jul 19, 2015.

  1. lantern

    lantern MDL Member

    Oct 25, 2009
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    #1401 lantern, Apr 15, 2017
    Last edited by a moderator: Apr 20, 2017
  2. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1402 ratzlefatz, Apr 15, 2017
    Last edited by a moderator: Apr 20, 2017
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  3. mtwei

    mtwei MDL Senior Member

    Nov 18, 2010
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    #1403 mtwei, Apr 15, 2017
    Last edited by a moderator: Apr 20, 2017
  4. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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  5. Zopeman

    Zopeman MDL Junior Member

    Feb 11, 2016
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    Hi

    I seem to have a version reversion scenario going on with my systems!
    As previously posted I recently updated to 16.0.7967.2082 (current channel 365).
    This morning another update seemed to be available which surprised me but I let it download and install.
    Surprisingly now the Product Information info under Account has come back but the office install seems to have reverted to 16.0.7870.2031 and seems to think it is up to date!
    I have had this happen on three systems, one having updated automatically by itself.
    The info under the Program and Feature listing also reports that the older 7870.2031 is now installed.
    Anyone seeing similar / have any thoughts as to what may be gong on?
    Many thanks
     
  6. v72dd

    v72dd MDL Senior Member

    Nov 20, 2016
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    How to configure C2R 2016 to only install word + excel with XML? Thanks.
     
  7. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1408 ratzlefatz, Apr 20, 2017
    Last edited: Apr 20, 2017
    Stupid Microsoft error. I assume, they added this version on "Current"-channel by mistake.
    I was able to download and install this version, but Office Update always reverted back to prior version.
    Now this "16.0.7967.2082" version is not valid for "Current" anymore. It was removed from version list by MS.
    16.7870.2031 is now valid again for "Current" distribution channel.
    But I think, we will see an new "Current" version real soon...
     
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  8. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1409 ratzlefatz, Apr 20, 2017
    Last edited: Apr 22, 2017
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  9. Zopeman

    Zopeman MDL Junior Member

    Feb 11, 2016
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    Thanks ratzlefatz. I did come across some wider traffic while the forums were being migrated, that indicated this was the most likely explanation.
    Never a dull moment! :)
     
  10. hellodongfang

    hellodongfang MDL Novice

    Mar 7, 2014
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    There are two new tasks in the latest fast channel,

    OfficeBackgroundTaskHandlerRegistration
    OfficeBackgroundTaskHandlerLogon

    I wonder if it is safe to disable them.
     
  11. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1413 ratzlefatz, Apr 22, 2017
    Last edited: Apr 22, 2017
    Regarding "Current/Retail" distribution channel:
    There are still mismatches between available full setup-packages and updates.
    While there exists a new "Current" version 16.0.7967.2139, update only has 16.0.7929.1020 listed as latest available.
    So, if you have newest "Current" installed and start update, it will revert back to older version :mad:,

    "Insider Fast" is perfectly synchronized. Both, setup/update = 16.0.8117.1000.

    Hey quality assurance team at MS Office update: Do your work and let the sysops adjust the update availabilty list!
     
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  12. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    At the moment I'm short of time. Maybe you, or someone else may test and report the experiences.
     
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  13. Zopeman

    Zopeman MDL Junior Member

    Feb 11, 2016
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    Yep. Got the 16.0.7967.2139 version this morning but so far no reversion triggered. Perhaps coincidence, but I seem to be experiencing startup issues with Word in some cases also. i.e, Word freezes on the splash screen with the scrolling dots freezing. Only solution is to kill Word in TM. Relaunching then usually goes without a hitch. Wondering if this re-versioning debacle has introduced some compatability / instability issues?
     
  14. echo

    echo MDL Novice

    Apr 24, 2017
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    I installed Word 2016 VL (VLSC). I'm on version 16.0.4266.1001.

    The current version according to post #6 is 16.0.4498.1000 and I'm not getting any updates from Windows Update.

    OS is Windows 7 SP1 x64 with Word 2016 x64. Am I doing something wrong?
     
  15. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1417 ratzlefatz, Apr 24, 2017
    Last edited: Apr 24, 2017
    In post #6 I've listed MS-Office 2016 Client version from full suite ProfessionalPlus.
    16.0.4498.1000 is correct. See screenshot from Winword App account info:
    Office2016_Version.png
    Maybe Word VL Single app is different, but I didn't have that available.
    Anyone else out there, who can check and report back?
     
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  16. echo

    echo MDL Novice

    Apr 24, 2017
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    I'm thinking Windows did not properly register Word in Windows Update or something.

    4f8afae6b.png

    "You receive updates: For Windows only."

    I did get the option on startup when I started Word to enable the updates but it doesn't seem to anything for me. (It says never updated because I reset the Windows Update service to try to fix it but that didn't fix it either).

    a4d721261.png

    I tried reinstalling but it didn't help. I also tried fully removing Word with iFixits from Microsoft and reinstalling Word but that didn't help...
     
  17. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1419 ratzlefatz, Apr 24, 2017
    Last edited: Apr 27, 2017
    That's the problem: It must read "...For Windows and other products from Microsoft Update"

    To enable change update settings -> Control Panel\All Control Panel Items\Windows Update\Change settings
    Tick box "Give me updates for other Microsoft products..."

    If this doesn't work then the following batch (credits Murphy78) will activate the setting:
    Code:
    @echo off
    color 1f
    :Begin UAC check and Auto-Elevate Permissions
    :-------------------------------------
    REM  --> Check for permissions
    >nul 2>&1 "%SYSTEMROOT%\system32\cacls.exe" "%SYSTEMROOT%\system32\config\system"
    REM --> If error flag set, we do not have admin.
    if '%errorlevel%' NEQ '0' (
    echo:
    echo   Requesting Administrative Privileges...
    echo   Press YES in UAC Prompt to Continue
    echo:
        goto UACPrompt
    ) else ( goto gotAdmin )
    :UACPrompt
        echo Set UAC = CreateObject^("Shell.Application"^) > "%temp%\getadmin.vbs"
        echo UAC.ShellExecute "%~s0", "", "", "runas", 1 >> "%temp%\getadmin.vbs"
        "%temp%\getadmin.vbs"
        exit /B
    :gotAdmin
        if exist "%temp%\getadmin.vbs" ( del "%temp%\getadmin.vbs" )
        pushd "%CD%"
        CD /D "%~dp0"
    :--------------------------------------
    ECHO -------------------------------------------------------------------------------
    echo.                MicroSoft Update Opt-In Script
    ECHO -------------------------------------------------------------------------------
    ECHO Sometimes Windows Update will prevent you from opting into MS Update.
    ECHO This script will add the GUID to your servicing that allows MS Update to run.
    ECHO This allows you to receive Office updates, among other things.
    ECHO -------------------------------------------------------------------------------
    CHOICE /c YN /n /M "Run this script? (Y/N): "
    set errortemp=%ERRORLEVEL%
    IF %ERRORTEMP% EQU 2 EXIT
    IF %ERRORTEMP% EQU 0 EXIT
    net stop wuauserv >NUL 2>&1
    if exist %TEMP%\MSU.vbs del %TEMP%\MSU.vbs
    echo Set ServiceManager = CreateObject^("Microsoft.Update.ServiceManager"^)>%TEMP%\MSU.vbs
    echo ServiceManager.ClientApplicationID = "My App">>%TEMP%\MSU.vbs
    echo Set NewUpdateService = ServiceManager.AddService2^("7971f918-a847-4430-9279-4a52d1efe18d",7,""^)>>%TEMP%\MSU.vbs
    %windir%\system32\wscript.exe %TEMP%\MSU.vbs
    del %TEMP%\MSU.vbs
    ECHO -------------------------------------------------------------------------------
    echo.                                 Finished
    ECHO -------------------------------------------------------------------------------
    echo Press any key to exit...
    pause>NUL
    
     
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  18. echo

    echo MDL Novice

    Apr 24, 2017
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    Thanks, the bat file did work, Windows Update does detect Word now.

    Is it normal that I'm getting updates for other office products? The list with updates also shows updates for products like Access, Excel, Publisher etc.