[HOW-TO/SUPPORT/CHAT] OFFICE C2R Download/Install/Activation

Discussion in 'Microsoft Office' started by s1ave77, Jul 19, 2015.

  1. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1761 ratzlefatz, Dec 9, 2017
    Last edited: Dec 9, 2017
    Yes, errors on Microsoft content delivery servers are not completely solved.

    Already "announced" Insider Fast 16.0.8828.2010 build is still not available.
    O2016RTool's version check is fooled by MS CDN server's announcement.

    Up to now 16.0.8730.2122 is still latest version for download.

    Patience is a virtue...
     
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  2. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    A new O2016RTool version (2017/December/09) was released today

    CHANGE:
    Removed query of content delivery server announcement system for latest available Office version.

    Now real available file "V32.cab" in CDN server's download directory is used.
    Inside V32.cab there is file "VersionDescriptor.xml".
    And inside VersionDescriptor.xml there is variable <Available Build=16.0.xxxx.yyyy
    This is the Office version stored on CDN server ready for download.

    This more reliable info is used now in check for new versions.
    As side-effect, speed of version check decreased.

    No other changes were made.

    Download-links and checksums in OP were updated.
     
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  3. Gioppy

    Gioppy MDL Novice

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    It's an ISO. I tried installing it on my laptop and it worked perfectly. How is that possible? :(
    I tried updating the BIOS, but the problem persists.
     
  4. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1764 ratzlefatz, Dec 10, 2017
    Last edited: Dec 10, 2017
    So the installation media seems to be correct.
    Was any other Office installed on the faulty system before?
    If Yes, then uninstall by using Programs and Features may not sufficient enough.
    Could be, there are fragments left which disturb new installation.
    If this is the case, please use MS-Office FixIt-Tool from post#4. Be sure to take
    correct FixIt-Tool version based on priorly installed Office. And read instructions
    in post#4 how to use FixIt.
     
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  5. Gioppy

    Gioppy MDL Novice

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    It's a PC that I just formatted. There aren't any programs installed apart Windows and the drivers.
    However, I already tried using that tool, without success.
     
  6. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1766 ratzlefatz, Dec 10, 2017
    Last edited: Dec 10, 2017
    Hhmm, rather strange. ISO-setup is working on Laptop, but not on other, fresh new system.
    What's the exact name of this ISO-file? Is it Volume License ISO?
    Already tried to use O2016RTool for downlad, install, conversion and activation?
     
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  7. Gioppy

    Gioppy MDL Novice

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    File name is SW_DVD5_Office_Professional_Plus_2016_64Bit_Italian_MLF_X20-42442.iso
    I didn't use O2016RTool. I don't remember how I downloaded it, however it's 6 months that it's installed on my laptop without any problem.
     
  8. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1768 ratzlefatz, Dec 10, 2017
    Last edited: Dec 10, 2017
    Create subfolder on harddisc's root.
    Foldername must be a very short one (the shorter, the better).
    Ex. C:\OFSETUP (because path length can cause errors if foldername is too long).
    Copy all files from ISO to subfolder on harddisk.
    Then try to start setup.exe from there.
     
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  9. dib

    dib MDL Novice

    Aug 9, 2014
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    I don't get this at all. I run [K] Start KMS Activation and it says Activation failed.

    Well? WHY does it fail?
     
  10. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1770 ratzlefatz, Dec 10, 2017
    Last edited: Dec 11, 2017
    To me it seems, you have missed the (C)onversion part before starting (K)MS activation.
    So do (C) first, then (K). I'm pretty sure, I will work.

    If this doesn't solve the problem, then please tell us a little more about your environment.
    What Windows you are using, what Office you have installed and the steps you have taken
    until the error appeared. Useful to know: Has been any other Office installed before?

    And looking into post#4 and post#5 or the "readme.pdf" can help.
     
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  11. dhjohns

    dhjohns MDL Guru

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    #1771 dhjohns, Dec 11, 2017
    Last edited: Dec 11, 2017
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  12. Sunny Arora

    Sunny Arora MDL Novice

    Dec 11, 2017
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    Where i can download Office 365 64 Bit Home ISO. I tried to search this in forums. But i couldn't find. Can you please share link. Thanx
     
  13. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1773 ratzlefatz, Dec 11, 2017
    Last edited: Dec 11, 2017
    Cross-post is answered here by LostED.
     
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  14. Gioppy

    Gioppy MDL Novice

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    Already tried that. Didn't work.
     
  15. Gioppy

    Gioppy MDL Novice

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    #1775 Gioppy, Dec 11, 2017
    Last edited: Dec 11, 2017
    I tried downloading it again from tb.rg-adguard.net. When I click it, nothing happens. If I open the Task Manager, I can see an exe called WerFault.exe which appears for 2 secs and then disappears again.

    Event Viewer shows error 0xc0000005.

    Windows Firewall and Windows Virus Protection are disabled.
     
  16. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1776 ratzlefatz, Dec 12, 2017
    Last edited: Dec 12, 2017
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  17. Gioppy

    Gioppy MDL Novice

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    @ratzlefatz I'm talking about Windows Defender Virus Protection. I disabled both Firewall and Windows Defender.

    I attached the error report. One error that caught my attention is:
    As I said, I already tried to install it from the Techbench .img, but when I click it nothing happens. If I open the Task Manager, I can see an exe called WerFault.exe which appears for 2 secs and then disappears again. Event Viewer shows error 0xc0000005.

    I tried to reinstall Windows 10. Nothing changed. I tried to install Windows 8.1. I get the same error.
     

    Attached Files:

  18. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1778 ratzlefatz, Dec 12, 2017
    Last edited: Dec 12, 2017
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  19. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    You must first (C)onvert Retail to VL. (K) KMS activation is the second step.
     
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