Thanks for all the help, I have managed to change all the info in the BIOS with the tool and now there is no message about "No serial" BUT i am still getting Windows not genuine message and when I enter the key ending 3Q6C9 from the link above it still says invalid! Please let me know what to do now to get back to being genuine now that the BIOS has been sorted. Many thanks ancojo
I downloaded the windows genuine tool but it says its invalid I also just tried to activate via phone and was told i may be using counterfeit software! One stupid thing I did do is change the key to one from another website which MS says was blocked, I cannot change that key back to the HP one now! Yes I know it was stupid but surely now that I have input all the BIOS info I should be able to use the HP code from the link on page 2? I'm doing yet another System recovery now and hope that sorts it even though I'm not even sure it will as it didn't yesterday! I'll post back with a diag report again if it fails to sort it. Thanks
Ok so far so good, laptop now recovered and now genuine again, first thing I checked was the key and its now the HP one (Lesson learned not to use online keys) So it seems thanks to all the clever peeps on here my mother may have her laptop back to normal so all i can say is many thanks to all who helped, you all do an amazing job considering HP and MS were a waste of time! Many thanks again Spoon
Glad your fixed now. Please take a little time to read the Windows 7 sticky threads , some very useful information to be found there
There sure is, I did look but it all looks very tech heavy for my little brain with so much info and when messing the BIOS I didn't want to just chance it! Some very helpful peeps on here. I will still post the MGAdiag report next just to see what changed there were. Many thanks Spoon
Here its is, with no changes at all to the recovered laptop. Thanks all Spoon Diagnostic Report (1.9.0019.0): ----------------------------------------- WGA Data--> Validation Status: Genuine Validation Code: 0 Cached Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9 Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw= Windows Product ID: 00359-OEM-8992687-00010 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7600.2.00010300.0.0.003 ID: {17921600-FC8C-4325-AC46-E327FE94EE48}(1) Is Admin: Yes TestCab: 0x0 WGA Version: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7600.win7_rtm.090713-1255 TTS Error: Validation Diagnostic: Resolution Status: N/A WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 WGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 102 Microsoft Office Home and Student 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[hr = 0x80070002] File Mismatch: C:\Windows\system32\wat\npwatweb.dll[hr = 0x80070002] File Mismatch: C:\Windows\system32\wat\watux.exe[hr = 0x80070002] File Mismatch: C:\Windows\system32\wat\watweb.dll[hr = 0x80070002] Other data--> Office Details: <GenuineResults><MachineData><UGUID>{17921600-FC8C-4325-AC46-E327FE94EE48}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1763039566-610506778-3773843734</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>COMPAQ PRESARIO CQ6 NOTEBOOK PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.23</Version><SMBIOSVersion major="2" minor="4"/><Date>20101221000000.000000+000</Date></BIOS><HWID>23B93607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00178-926-800010-02-2057-7600.0000-3092009 Installation ID: 014353156601768214960380376356789891122456290903355592 Processor Certificate URL: Machine Certificate URL: Use License URL: Product Key Certificate URL: Partial Product Key: 3Q6C9 License Status: Licensed Remaining Windows rearm count: 1 Trusted time: 22/08/2013 16:49:41 Windows Activation Technologies--> HrOffline: N/A HrOnline: N/A HealthStatus: N/A Event Time Stamp: N/A WAT Activex: Not Registered - 0x80040154 WAT Admin Service: Not Registered - 0x80040154 HWID Data--> HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAeqhYFM4PvOx6fyZJ9mXWFfh+sPY6pEbK OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC HPQOEM SLIC-MPC FACP HPQOEM SLIC-MPC HPET HPQOEM SLIC-MPC BOOT HPQOEM SLIC-MPC MCFG HPQOEM SLIC-MPC ASF! HPQOEM SLIC-MPC SLIC HPQOEM SLIC-MPC SSDT PmRef CpuPm
Code: File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[hr = 0x80070002] File Mismatch: C:\Windows\system32\wat\npwatweb.dll[hr = 0x80070002] File Mismatch: C:\Windows\system32\wat\watux.exe[hr = 0x80070002] File Mismatch: C:\Windows\system32\wat\watweb.dll[hr = 0x80070002] you still have problems .
Thanks for the replies, I'll read up on how exactly to go about doing what you mention above but what could/would happen if I don't do it? The reason I ask is that everything seems to be working fine now? Do you think I realy need to do the above as knowing myself will end up doing something wrong and messing it up! However if you tell me I should do it then I will LatinMcG I'm not sure I follow what you mean in regards to the old hacked .iso the laptop was shop bought? Can you explain for me please? Many thanks Spoon Edit - I downloaded Watfix and Daz's loader, I know how to run scannow etc from the CMD prompt in Admin mode but am unsure about the loader as my windows is now genuine so not sure if I still need to do this?
somehow hte files for WGA were altered.. dunno how. ( maybe bad ram and a windows update altered the crc of the files being updated) no need to run daz loader if its working activated
Code: File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[hr = 0x80070002] File Mismatch: C:\Windows\system32\wat\npwatweb.dll[hr = 0x80070002] File Mismatch: C:\Windows\system32\wat\watux.exe[hr = 0x80070002] File Mismatch: C:\Windows\system32\wat\watweb.dll[hr = 0x80070002] They haven't been altered. 0x80070002 simply means they were not found. 0002 = File not found 0003 = Path not found
Thanks for the help again, I'm still in the process of installing updates, gazilions of the things! Had a couple of issues with some not wanting to install but done them on their own and they installed and had no more problems so again all seems fine. I wont post again on this thread unless I have more issues so just wanted to say thanks again for all the help Spoon
Not necessarily a problem. Those four files are installed by the wat update kb971033. The update is either not installed or improperly installed. OP could install the update, or uninstall/reinstall if it is already listed as installed.