Laptop Thinks That Headphone/External Speakers Are Plugged In When They Are Not

Discussion in 'Windows 8' started by bambamtusa, Nov 8, 2014.

  1. bambamtusa

    bambamtusa MDL Member

    Jul 18, 2011
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    Hello MDL experts,

    I've spent 2 solid days searching and cannot find a solution to this problem.

    Computer Specs: ASUS X55C / Windows 8.1 Pro x64 / Intel i3-2350M / 4 GB RAM

    Here is what i've done:

    • A hard reset and BIOS default after removing the drivers and reinstalling the original driver for my machine as administrator.
    • A hard reset and BIOS default after removing the drivers and reinstalling the latest driver for my machine as administrator.
    • Disabling the communication headphones and reboot.
    • Enabling the communication headphones and reboot.
    • Did the Windows troubleshooting - nothing showing

    When i'm uisng headphone or external speakers, sound works properly. But when i'm plugged out these, it's simply not working. Laptop thinks that my headphone or external speakers are still plugged in. Any advice and suggestions will be greatly appreciated.
     
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  2. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    Maybe an faulty connector jack on MB or a 'cold' solder point?!
     
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  3. bambamtusa

    bambamtusa MDL Member

    Jul 18, 2011
    105
    117
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    Attached Files:

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  4. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
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    Have you try the following:
    right click on the Speaker Icon in lower right system launch
    1. chose Playback device
    2. click on Speaker
    3. click Set as default
    4. click on Apply
    5. click OK

    That normally should do the job!
     
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