Laptop Thinks That Headphone/External Speakers Are Plugged In When They Are Not

Discussion in 'Windows 8' started by bambamtusa, Nov 8, 2014.

  1. bambamtusa

    bambamtusa MDL Member

    Jul 18, 2011
    106
    117
    10
    Hello MDL experts,

    I've spent 2 solid days searching and cannot find a solution to this problem.

    Computer Specs: ASUS X55C / Windows 8.1 Pro x64 / Intel i3-2350M / 4 GB RAM

    Here is what i've done:

    • A hard reset and BIOS default after removing the drivers and reinstalling the original driver for my machine as administrator.
    • A hard reset and BIOS default after removing the drivers and reinstalling the latest driver for my machine as administrator.
    • Disabling the communication headphones and reboot.
    • Enabling the communication headphones and reboot.
    • Did the Windows troubleshooting - nothing showing

    When i'm uisng headphone or external speakers, sound works properly. But when i'm plugged out these, it's simply not working. Laptop thinks that my headphone or external speakers are still plugged in. Any advice and suggestions will be greatly appreciated.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
    6,653
    1,928
    210
    Maybe an faulty connector jack on MB or a 'cold' solder point?!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. bambamtusa

    bambamtusa MDL Member

    Jul 18, 2011
    106
    117
    10
    Thanks for your answer. There is no jack problem because i've tried different speakers and headphones too. Thing is, laptop thinks some external sound device plugged in all the time even when they are not. When i plugged any external sound device (headphone/speakers) sound works properly.

    http://forums.mydigitallife.net/attachment.php?attachmentid=32091&stc=1
     

    Attached Files:

    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. pisthai

    pisthai Imperfect Human

    Jul 29, 2009
    6,653
    1,928
    210
    Have you try the following:
    right click on the Speaker Icon in lower right system launch
    1. chose Playback device
    2. click on Speaker
    3. click Set as default
    4. click on Apply
    5. click OK

    That normally should do the job!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...