Hi all, a friend has Laptop Trial version of Office 2010 that has expired. She lives very far away so I was going to use Remote Assistance to check it out but I need to know a few things before I do that. Apparently it still works in read mode but nags for a key. Firstly how can I tell if it is a Starter or Student or other version. Could it possibly be a version that has all functions but some might be hidden and come to life depending on what type of serial is entered, (or doesn't it work like that)? I was going to use the Toolkit to fix it or should the Trial be uninstalled and a full installation off disc replace it. Is there any indication in the Registry that I can look for with regard to what products may be installed. If it is only a Starter or Student then the channel changing functions will be of no use, is that correct? Thankyou in advance.