Need help with win 8

Discussion in 'Windows 8' started by Rosie, Dec 5, 2014.

  1. Rosie

    Rosie MDL Novice

    Dec 10, 2010
    9
    0
    0
    #1 Rosie, Dec 5, 2014
    Last edited: Dec 5, 2014
    I am trying to fix a friends Laptop

    The laptop originally had win 8 then she updated to 8.1 and a few months later her hard drive died :(

    Enters me

    I offered to install win 7 and did so.

    Now the laptop has gone crazy with lots of bsd etc

    She now wants to go back to win 8

    The laptop is a Toshiba Satellite c850 (Australian version)

    I have been reading for 2 days and have come to the conclusion that it is all way over my head and that I need help

    so now im here asking for Help :biggrin:

    I need the most simple of explanation as im not the brightest star in the universe

    cheers
    Rosie

    PS

    I will have to download win 8 to my pc because her laptop is not working properly


    .
     
  2. s1ave77

    s1ave77 Has left at his own request

    Aug 15, 2012
    16,104
    24,378
    340
    #2 s1ave77, Dec 5, 2014
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Rosie

    Rosie MDL Novice

    Dec 10, 2010
    9
    0
    0
    #3 Rosie, Dec 5, 2014 (OP)
    I did go there earlier but it confused me. :confused:
    So much unfamiliar jargon.. win 8 is a new playing field
     
  4. s1ave77

    s1ave77 Has left at his own request

    Aug 15, 2012
    16,104
    24,378
    340
    #4 s1ave77, Dec 5, 2014
    OK.

    #1. Determine the Windows version that was originally installed (Core, CoreSingleLanguage, Professional). If not known, you would either need to install 8 then upgrade to 8.1 or gather the key and install Win 8.1 directly.

    #2. get appropriate ISO to install.

    Should be enough task for now :D.


    Is the Win 7 system still operable?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. Rosie

    Rosie MDL Novice

    Dec 10, 2010
    9
    0
    0
    #5 Rosie, Dec 5, 2014
    Last edited: Dec 5, 2014
    (OP)
    Sob sob..
    Where would i get the download o_O
    it would be an OME version Yes?

    I figure if I could get the manufactures download life would be easier
    It would prob read the key in Bios and everything would be sweet (maybe?)

    So hard to get a clean download
    I would need a version that I could burn to DVD and then install on her computer

    Yes I would need to install 8 then upgrade to 8.1 (this is what I have been lead to believe)

    No her laptop has crashed
     
  6. s1ave77

    s1ave77 Has left at his own request

    Aug 15, 2012
    16,104
    24,378
    340
    #6 s1ave77, Dec 5, 2014
    No manufacturer downloads available. Neither MS nor OEMs offer them.

    If you know what you need, one can point you to a download.

    ALL OFFERED ISOs AT MDL ARE CLEAN AND PROVEN BY COMMUNITY    . For most you can match the hashes with the ones offered by MS, to know you got an untouched MS ISO :cool2:.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. Rosie

    Rosie MDL Novice

    Dec 10, 2010
    9
    0
    0
    #7 Rosie, Dec 6, 2014 (OP)
    Still very unsure of myself here but am downloading this version

    Windows 8.1 with Update (multiple editions) (x64) - DVD

    hopefully i have selected right

    thanks for taking the time out to reply s1ave :)